Software Support Professional
4 days ago
About the Role
This is a great opportunity for an IT enthusiast to join our team at Just IT Recruitment as a Software Support Professional. The successful candidate will be responsible for providing top-notch support to our clients, resolving IT-related issues and ensuring that they are satisfied with our services.
Key Responsibilities:
- Repair and maintain computer hardware, reinstall operating systems and software, and upgrade components to ensure smooth system operation.
- Provide exceptional customer service skills, communicating effectively with clients to understand their problems and resolve them in a timely manner.
- Learn and become proficient in Support Desk I.T Systems through hands-on experience in the IT support triage environment.
- Commission IT and associated equipment, which may involve installation of new IT kit and occasional travel to customer sites.
Requirements
- Demonstrate a natural ability in IT and evidence this as an IT hobbyist, such as building custom PCs.
- Exhibit excellent communication skills and possess strong spoken English abilities.
Compensation Package
The estimated salary for this role is around £25,000 per annum, depending on experience.
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