Customer Service and Administration Advisor

1 month ago


Oxford, Oxfordshire, United Kingdom Activate Learning Full time
Job Summary

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service and Administration Advisor. As a key member of our team, you will provide exceptional customer service and administrative support to our learners and staff.

Key Responsibilities
  • Provide advice and guidance to learners on our courses and services
  • Support and encourage learners to overcome fears and perceived limitations
  • Enable learners to make informed choices and direct them to other services when appropriate
  • Arrange interviews, confirm offers, and liaise closely with faculty teams to convert applicants to enrolments
  • Cover reception duties as required
What We Offer
  • A permanent, full-time role working 37 hours per week
  • Based between our City of Oxford College and our Blackbird Leys College, with support for the team across Oxfordshire
  • Opportunities for professional growth and skill enhancement through our in-house L&D team
  • Competitive salaries and annual incremental progression
  • Generous annual leave and flexible working options
  • On-site facilities including free parking, refectories, hair and beauty salons, and gym access

We are committed to employing people with disabilities and ensuring our recruitment process is inclusive and accessible. If you require any reasonable adjustments, please contact our talent team directly.



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