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Customer Service Representative with French Language Skills

1 month ago

Oxford, Oxfordshire, United Kingdom Park Street People Full time

Job Title: French Speaking Customer Support Advisor

Job Description:

We are seeking a Customer Support Advisor with French and English language skills to join our customer support team on a permanent, full-time basis. As a Customer Support Advisor, you will be responsible for providing an outstanding level of customer service to our extensive database of clients based throughout the world.

Key Responsibilities:

  • Communicate with customers by phone and in writing, registering customer details and maintaining records using both your French and English language skills.
  • Receive and process orders and support in the handling of returned orders and the raising of credit notes.
  • Work in a small and friendly team, providing support to both new and existing customers.

Requirements:

  • An excellent telephone manner combined with B2B customer service experience.
  • Full training will be provided.

What We Offer:

  • A competitive salary.
  • A range of company benefits.

Park Street People Ltd is an Equal Opportunities Employer. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation.