Service Advisor Position
4 weeks ago
At KPI People Ltd, we are seeking an experienced Service Advisor to join our successful Aftersales team in Oxford. As a Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our clients receive the highest level of service and support.
Key Responsibilities:
• Meet and greet customers, explaining the work due to be carried out on their vehicle.
• Accurately complete courtesy car insurance paperwork.
• Call customers with progress updates and advise of any work needed.
• Liaise with the Workshop, Parts Department, Valeting Team, and Drivers.
• Invoicing work carried out, invoice explanation, and taking payment.
• Quote, introduce, and sell Service Plans.
• Ensure all Warranty paperwork is correctly completed.
• Deliver the highest level of customer service at all times.
Requirements:
• Minimum of 12 months Motor Trade Service Advisor experience.
• Full UK Driving Licence.
Remuneration:
• Basic Salary of £28,250.
• On Target Earnings of £35,000 (uncapped).
• Great Benefits Package.
Working Hours:
Monday to Friday 8am - 6pm.
Saturday Mornings on a Rota.
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