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Customer Service Representative

2 months ago

Stockport, Stockport, United Kingdom LSH AUTO Full time

About LSH AUTO

LSH AUTO is a leading provider of automotive services, dedicated to delivering exceptional customer experiences.

Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing prompt and efficient support to our valued customers via phone and online channels.

Key Responsibilities

  • Handle all incoming customer inquiries with professionalism and courtesy.
  • Resolve customer issues effectively and efficiently.
  • Process service bookings and appointments.
  • Promote products and services to enhance customer satisfaction.
  • Maintain accurate customer records and documentation.
  • Collaborate with team members to ensure seamless customer service delivery.

Qualifications

  • Proven experience in a customer service role.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities.
  • Proficiency in computer applications.
  • Ability to work independently and as part of a team.