Care Coordinator Specialist

23 hours ago


Alcester, Warwickshire, United Kingdom Helping Hands Full time
About the Role

We are seeking an experienced Care Coordinator to join our team, supporting the Live-In Care service. This role is integral to the success of our region and requires a driven individual with strong customer service skills.

As a Care Coordinator, you will manage and monitor the delivery of a high-quality care service, responsible for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day-to-day operations of their region.

Main Responsibilities:

  • Manage customer and carer queries and action effectively and efficiently
  • Provide Managers with up-to-date information on carer availability, contact information, and support with queries
  • Manage and maintain customer and carer files
  • Support in the recruitment of carers from the UK and internationally
  • Schedule placements for carers ensuring customers and carers are effectively matched

About You:

The ideal candidate will have experience of customer care, handling complaints, and problem-solving, with strong attention to detail and organisational skills. Proficiency in Microsoft Word, Excel, and IT literacy in several database systems is also required.

Benefits include a competitive salary (£25,000 - £30,000 per annum), 23 days annual leave plus 8 days Bank Holidays, access to an Employee Assistance programme, and eligibility to apply for a Blue Light Card.



  • Alcester, Warwickshire, United Kingdom The Care Bureau Full time

    About The RoleWe are seeking a skilled Care Support Specialist to join our team at The Care Bureau.As a Care Support Specialist, you will be responsible for providing high-quality care and support to our clients in their homes.You will work closely with our clients, their families, and our healthcare professionals to develop and implement personalized care...


  • Alcester, Warwickshire, United Kingdom The Care Bureau Full time

    Job DescriptionWe are seeking a skilled Home Care Specialist to join our team at The Care Bureau. This is an exciting opportunity for the right individual to make a real difference in people's lives by providing high-quality care and support services.As a Home Care Specialist, you will work with clients who require assistance with daily living tasks, such as...


  • Alcester, Warwickshire, United Kingdom Helping Hands Full time

    Job Title: Support Coordinator - Live-In CareWe are seeking a skilled Support Coordinator to join our team at Helping Hands. The ideal candidate will have experience in customer care, handling complaints, and problem-solving.Main Responsibilities:Manage customer and carer queries and actions effectively and efficiently.Provide managers with up-to-date...


  • Alcester, Warwickshire, United Kingdom Helping Hands Full time

    Location: AlcesterThe RoleHelping Hands is seeking an experienced Care Coordinator to join the coordination team. Supporting the Live-In Care service, this role is integral to the success of the region.As a Care Coordinator, you will manage and monitor the delivery of high-quality care services, responsible for the deployment and management of Live-In...


  • Alcester, Warwickshire, United Kingdom The Care Bureau Full time

    Job DescriptionWe are seeking a Home Support Specialist to join our team at The Care Bureau. As a key member of our community care team, you will play a vital role in providing high-quality support to individuals and families in the comfort of their own homes.The ideal candidate will possess excellent communication skills, be empathetic, and have a genuine...


  • Alcester, Warwickshire, United Kingdom Barchester Healthcare Ltd Full time

    About the RoleAs a Clinical Care Specialist at Barchester Healthcare Ltd, you will be responsible for creating a safe and supportive environment for residents with a range of physical and mental needs. This will involve developing tailored care plans and administering medication safely. You will use your professional judgment to make critical clinical...


  • Alcester, Warwickshire, United Kingdom Helping Hands Full time

    **About the Role:**We are seeking an experienced Recruitment Specialist to join our team at Helping Hands, a leading home care provider in the UK.As a key member of our recruitment team, you will be responsible for attracting and retaining top talent to fill live-in carer roles across the UK. Your primary objective will be to proactively explore new talent...

  • Contract Manager

    4 weeks ago


    Alcester, Warwickshire, United Kingdom Helping Hands Full time

    At Helping Hands, we're looking for a skilled Contract Manager to coordinate our work with public sector funders, including analysing, negotiating, reporting, and monitoring to ensure commercial outcomes for the business and management of compliance and risk.Main ResponsibilitiesManage contracts to maximise revenue for the business, negotiating renewal of...


  • Alcester, Warwickshire, United Kingdom Helping Hands Full time

    About Helping HandsHelping Hands is a leading home care provider with over 35 years of experience, supporting adults of all ages to maintain their independence and stay in the place they know and love. Our mission is to provide high-quality, personalized care that enhances the lives of our customers.Salary and BenefitsWe offer a competitive base salary of...


  • Alcester, Warwickshire, United Kingdom Barchester Healthcare Full time

    About the RoleWe're looking for a skilled Facilities Maintenance Specialist to join our team at Barchester Healthcare. In this role, you'll play a vital part in ensuring our care homes are safe and attractive environments for our residents. Your primary responsibility will be to maintain our buildings and grounds to the highest standards.As a Facilities...


  • Alcester, UK, Warwickshire, United Kingdom Helping Hands Home Care Full time

    Role: Recruitment Specialist – Live in Carer recruitmentLocation: Hybrid, based out of Alcester 2-3 days per week with occasional travelSalary and benefits: Up to £35,000 basic, depending on experience, 23 days annual leave, blue light card plus other benefitsAbout usHelping Hands are the UK’s most trusted home care provider, and we’re passionate...


  • Alcester, Warwickshire, United Kingdom CareTech Group Full time

    About the RoleWe are currently seeking a highly motivated and compassionate Children's Residential Support Specialist to join our team at Cambian Complex in Hereford & Worcester.This role offers a unique opportunity to make a positive impact on the lives of children and young people, providing individualized support and care in a dynamic and supportive...


  • Alcester, Warwickshire, United Kingdom Barchester Healthcare Ltd Full time

    About the RoleAs a Maintenance Assistant, you'll play a vital role in maintaining the safety and attractiveness of our care homes, enabling us to provide high-quality care and support to our residents. Your attention to detail will ensure that every area is well-maintained, creating a welcoming environment for our residents and their loved ones.Your...


  • Alcester, Warwickshire, United Kingdom Helping Hands Full time

    Main Responsibilities:We're seeking a skilled and organised Recruitment Administrator to provide essential support to our Recruitment Team in Alcester. In this role, you'll work closely with the Recruitment Manager to maintain office systems, process applications, and meet internal and external deadlines.Responsibilities include:Maintaining office systems,...


  • Alcester, Warwickshire, United Kingdom Helping Hands Full time

    About the JobWe are seeking an In-Home Support Services Director to lead our team, supporting the Live-In Care service in Alcester. This role is key to the success of our region and requires a highly skilled individual with strong leadership abilities.As an In-Home Support Services Director, you will develop and implement strategies to improve the delivery...


  • Alcester, Warwickshire, United Kingdom Barchester Healthcare Ltd Full time

    About the RoleAs a Registered Nurse at Barchester Healthcare Ltd, you will be responsible for delivering high-quality patient care to residents in our care homes. This involves developing tailored care plans, administering medication, and delivering excellent customer service.Key ResponsibilitiesDevelop and implement individualised care plans for...


  • Alcester, Warwickshire, United Kingdom Rock Compliance Ltd Full time

    Job OverviewWe are seeking an experienced Electrical Systems Specialist to join our National team at Rock Compliance Ltd. This is a fantastic opportunity for a skilled professional to work on various electrical projects and contribute to the company's growth.About the RoleThis Electrician Technician position involves attending customers' pre-start site...


  • Alcester, Warwickshire, United Kingdom CareTech Group Full time

    What We OfferAs a Children's Residential Support Specialist at Cambian Complex, you will receive comprehensive training and ongoing professional development opportunities, enhancing your skills and expertise in residential childcare.You will work within a dedicated and experienced team, committed to delivering exceptional care and support to children and...

  • HR Generalist

    2 days ago


    Alcester, Warwickshire, United Kingdom Helping Hands Full time

    At Helping Hands, we're dedicated to providing high-quality home care services. To support this mission, we're seeking a skilled Recruitment Specialist to join our team in Alcester.This exciting opportunity offers an estimated salary of £35,000 - £40,000 per annum, depending on experience. You'll have the chance to work closely with our Recruitment Manager...


  • Alcester, Warwickshire, United Kingdom Helping Hands Full time

    Helping Hands is a leading home care provider with over 150 branches across England and Wales. We're seeking a skilled Recruitment Specialist to join our team in Alcester.We're committed to promoting a diverse and inclusive workforce, ensuring a comfortable working environment for all staff. Our Recruitment Specialist will play a crucial role in attracting...