In-Home Support Services Director
1 week ago
We are seeking an In-Home Support Services Director to lead our team, supporting the Live-In Care service in Alcester. This role is key to the success of our region and requires a highly skilled individual with strong leadership abilities.
As an In-Home Support Services Director, you will develop and implement strategies to improve the delivery of a high-quality care service, managing the deployment and management of all our Live-In Carers. You will work closely with the Live-In Care Manager to ensure that an exceptional and consistent service is offered to our customers.
Main Responsibilities:
- Develop and implement business strategies to improve the care service
- Lead and manage a team of Care Coordinators
- Manage customer and carer queries and action promptly and professionally
- Collaborate with the recruitment team to identify and select suitable carers
- Monitor and evaluate the quality of care provided
About You:
The successful candidate will have experience of working in a senior leadership role, with a strong understanding of care services and customer relationships. They will be able to demonstrate excellent leadership and communication skills, with a focus on delivering high-quality results.
Benefits include a competitive salary (£35,000 - £45,000 per annum), opportunities for professional development, and a positive work environment.
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