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CCTV Operations Manager

1 month ago

Basildon, Essex, United Kingdom Abm Full time
About the Role

We are seeking a highly skilled and experienced CCTV Controller to join our team at ABM. As a CCTV Controller, you will be responsible for monitoring and operating CCTV cameras and associated equipment in the control room, ensuring the safety and security of our clients and visitors.

Key Responsibilities
  • Monitor and operate CCTV cameras and associated equipment in the control room
  • Respond to incidents and emergencies, taking ownership of the situation through to its natural conclusion
  • Manage and maintain records and reference materials, ensuring strict compliance to GDPR and associated regulations
  • Support the soft service manager in ensuring the necessary security audits are undertaken and any non-compliance highlighted and managed to completion
  • Interact with all visitors and tenants within the shopping centre, delivering first-class customer-focused service
Person Specification
  • Strong IT ability, including Excel, Word, and Outlook
  • Experience operating fire alarm systems in a busy environment
  • Excellent written communication and interpersonal skills
  • Good knowledge of the local area
  • Excellent levels of customer service always
  • Demonstrated ability to think and act quickly in emergencies or under pressure
  • Valid SIA Public Space Surveillance (CCTV) licence
  • CCTV/Security control room experience
Benefits
  • 24/7 GP service for you and your immediate family
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Lifeworks, our innovative employee app