Commercial Operations Manager

3 weeks ago


Basildon, Essex, United Kingdom Fashion Jobs Full time

About the Role

We are seeking a skilled Commercial Operations Manager to support the Product and Commercial Manager in driving store performance and maintaining operational standards. This role is ideal for someone who is passionate about delivering outstanding sales, KPIs, and high-performing teams.

Key Responsibilities

  1. Support the Commercial/ Product Manager in empowering store teams to deliver exceptional customer experiences.
  2. Develop a good understanding of commercial tools and utilize them to drive commercial actions.
  3. Support the Product Manager in driving store KPIs, including sales, stock loss, payroll, conversion, voice of customer, and RFID.
  4. Assist in managing store operations, ensuring compliance with health and safety standards.

What We Offer

  • Generous 50% staff discount and uniform allowance.
  • RI Rewards - discounts, benefits, financial advice, wellbeing solutions, and more.
  • Island culture - kindness cupboards, family hubs, and progression focus.
  • Pension scheme and 28 days paid holiday, inclusive of Bank Holidays.


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