Strategic Retention Professional

7 days ago


Manchester, United Kingdom Global Banking School Full time

About the Role:

We are seeking a highly motivated Strategic Retention Professional to join our team at Global Banking School. In this key role, you will work collaboratively with student success tutors and retention managers to support students in achieving their academic goals.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with students, staff, and stakeholders.

  • Key Responsibilities:
  • Work collaboratively with student success tutors and retention managers to identify at-risk individuals and implement targeted interventions.
  • Regularly monitor learner progress, providing timely support and guidance to ensure students achieve their full potential.
  • Oversee the performance of student success tutors, focusing on attendance, engagement, and withdrawal rates.
  • Coordinate annual leave arrangements for SST team members and maintain accurate records.

Requirements:

  • Proven proficiency in Microsoft Office and strong computer literacy skills.
  • Familiarity with GBS values and regulations, including equal opportunities policy.
  • Commitment to GBS's Social, Economic and Environmental responsibilities and contribution to minimising environmental impact in the performance of the role.

Estimated Salary Range: £25,000 - £35,000 per annum.


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