Retention Growth Manager

3 days ago


Manchester, United Kingdom Humankind Global Recruitment Full time
Job Title: Retention Growth Manager

Lead the development and execution of retention and loyalty strategies, driving user growth and enhancing customer experience through innovative marketing automation and gamification initiatives.

About the Role:
  • Develop a 3-year vision for retention and loyalty initiatives, creating an annual strategy and collaborating with product teams.
  • Partner with marketing, product, data, and customer experience teams to align retention and loyalty initiatives with business goals.
  • Liaise with Retention teams and stakeholders to plan, develop, and execute strategies that enhance retention and loyalty efforts.
Your Background:
  • At least 3-5 years of experience in digital marketing, with a focus on retention and loyalty strategies.
  • Expertise in designing and analysing contact strategies, automation techniques/tools, and customer experience optimisation.
  • Proven ability to lead cross-functional teams and manage projects to deliver results.
We Offer:
  • An attractive salary dependent on experience, estimated at £70,000 - £90,000 per annum.
  • Opportunities for professional growth and development in a dynamic digital marketing environment.
  • Flexible working arrangements, including hybrid/remote options.
  • Additional benefits including private health cover, pension, and discounted products and services.


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