Retention and Growth Manager
5 days ago
We're seeking an experienced Retention and Growth Manager to join our UKIMEA Customer Success organisation. As a key member of our team, you'll play a pivotal part in refining our customer success strategy and ensuring the delivery of a world-class experience to SafetyCulture customers.
- Manage and lead a team to deliver against quarterly targets around retention, net growth, and platform adoption.
- Help the team refine and execute a customer success approach that aligns with SafetyCulture's business goals, concentrating on customer retention, expansion, and advocacy.
- Monitor and track essential customer success indicators, delivering regular reports to leadership on team performance, customer health, and retention.
We offer a competitive salary of £70,000 - £90,000 per annum, flexible working arrangements, and a comprehensive benefits package, including equity with high growth potential, wellbeing initiatives, and access to professional training and development opportunities.
-
Growth Marketing Strategist
4 weeks ago
Manchester, United Kingdom The Growth Mantra Full timeAt The Growth Mantra, we're seeking a seasoned growth expert to join our team as a Cofounder with investments. This full-time remote role demands a dynamic individual who shares our passion for marketing and can amplify our efforts to make The Growth Mantra an industry leader.Marketing Magic & Business Instincts: With experience in a marketing agency or...
-
Manchester, United Kingdom Program Manager, EMEAAPAC Full timeAs a Data Insights Specialist at CAVU, you will play a pivotal role in driving business strategies through actionable insights.You will collect, analyze, and interpret data to uncover patterns and trends that shape customer strategies, boost campaign performance, and enhance overall customer experience. This involves working closely with cross-functional...
-
Business Growth Hub Coach
4 weeks ago
Manchester, United Kingdom The Growth Company Full timeJob DescriptionThe Growth Company's Business Growth Hub team is seeking a skilled professional to deliver skills assessments and broker relationships with training providers. The successful candidate will service a portfolio of employees/volunteers working in businesses located in Greater Manchester.Key ResponsibilitiesArrange and conduct work-based skills...
-
Retention Marketing Manager
2 months ago
Manchester, United Kingdom Humankind Global Recruitment Full timeRetention Manager / Retention Marketing ManagerFull Time£60k - £70kManchester (Hybrid)Are you a Customer Retention / CRM Manager with experience of strategising and managing customer retention, customer offers, and customer loyalty schemes? Do you like the idea of working with fun and interesting subject matters, including some of the leading sports teams,...
-
Retention Marketing Manager
4 weeks ago
manchester, United Kingdom Humankind Global Recruitment Full timeRetention Manager / Retention Marketing Manager Full Time £60k - £70k Manchester (Hybrid) Are you a Customer Retention / CRM Manager with experience of strategising and managing customer retention, customer offers, and customer loyalty schemes? Do you like the idea of working with fun and interesting subject matters, including some of the leading...
-
Retention Marketing Manager
3 weeks ago
Manchester, United Kingdom Humankind Global Recruitment Full timeJob Description Retention Manager / Retention Marketing Manager Full Time £60k - £70k Manchester (Hybrid) Are you a Customer Retention / CRM Manager with experience of strategising and managing customer retention, customer offers, and customer loyalty schemes? Do you like the idea of working with fun and interesting subject matters, including some of...
-
Ambitious Business Development Manager
2 weeks ago
Manchester, United Kingdom Growth Full timeJob OverviewWe're on a mission to drive growth and innovation, and we need talented individuals like you to join our team!Salary: £62,000 per annum (DOE) + 45% commission on all revenueRole DescriptionIn this exciting role, you'll focus on developing new business opportunities and growing existing relationships. Your expertise in recruitment will be key in...
-
Director of Retention and Loyalty
1 month ago
Manchester, United Kingdom Thechildandfamilyconnection Full timeJob DescriptionAs a seasoned marketer with a background in CRM and retention, you will lead the strategy and implementation of retention programs, including loyalty, rewards, and gamification, to increase engagement and profitability for our agency clients.You will oversee the development of personalized, real-time experiences for our customers, working...
-
Director of Customer Retention
3 weeks ago
Manchester, United Kingdom Humankind Global Recruitment Full timeJob Title: Director of Customer RetentionWe're seeking a seasoned professional to lead our customer retention efforts as a Director of Customer Retention. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer loyalty and retention.The ideal candidate will have a proven track record of success in...
-
Director of Retention
3 months ago
Manchester, United Kingdom Humankind Global Recruitment Full timeDirector of Retention & LoyaltyFull TimeManchester (Hybrid)Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads.You'll be overseeing the strategy and...
-
Director of Retention
4 weeks ago
manchester, United Kingdom Humankind Global Recruitment Full timeDirector of Retention & Loyalty Full Time Manchester (Hybrid) Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads. You'll be overseeing the strategy and...
-
Student Retention Lead
4 weeks ago
Manchester, United Kingdom GBS Global Applied Knowledge Full timeJob SummaryGBS Global Applied Knowledge seeks a highly skilled and experienced Retention Manager to lead the Student Retention team in developing and implementing a comprehensive student retention strategy. The successful candidate will be responsible for overseeing the team's efforts to re-engage students in their studies, working closely with faculty...
-
Student Retention Lead
4 weeks ago
Manchester, United Kingdom GBS Global Applied Knowledge Full timeJob SummaryThe Retention Manager will lead the Student Retention team in supporting our faculties. This role is strategic in nature, requiring the development of policies and procedures to ensure student engagement and retention. The successful candidate will work with stakeholders at GBS, primarily the academic departments, to develop and deliver an...
-
Manchester, United Kingdom Humankind Global Recruitment Full timeAbout the RoleWe are seeking a highly skilled Retention Marketing Manager to join our team at Humankind Global Recruitment. The successful candidate will be responsible for developing and implementing effective customer retention strategies to drive business growth.Key Responsibilities:Develop and execute customer retention marketing strategies to increase...
-
Strategic Retention Lead
4 weeks ago
Manchester, United Kingdom GBS Global Applied Knowledge Full timeStudent Retention and Engagement RoleThe Strategic Retention Lead will be responsible for leading the Student Retention team in supporting our faculties. This role is strategic in nature and requires developing policies and procedures to ensure student engagement and retention.The ideal candidate will have at least 2 years of relevant experience and strong...
-
Student Retention Specialist
4 weeks ago
Manchester, United Kingdom GBS Global Applied Knowledge Full timeSenior Student Retention Officer RoleGBS Global Applied Knowledge is seeking a highly skilled and dedicated Senior Student Retention Officer to join our team. The successful candidate will be responsible for ensuring the retention and progress of students, working closely with the Head of Student Retention, Retention Managers, and Student Success Tutors.This...
-
Director of Retention
3 weeks ago
Manchester, United Kingdom Humankind Global Recruitment Full timeJob Description Director of Retention & Loyalty Full Time Manchester (Hybrid) Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads. You'll be overseeing...
-
Director of Retention
3 months ago
Manchester,, Greater Manchester, United Kingdom Humankind Global Recruitment Full timeDirector of Retention & LoyaltyFull TimeManchester (Hybrid)Are you a marketer from a CRM / retention and loyalty background who is used to leading, leaders? This role needs a retention and loyalty subject matter expert who is also adept at managing, supporting and coaching other managers / CRM vertical Heads.You'll be overseeing the strategy and...
-
Customer Retention Executive
1 day ago
Manchester, United Kingdom Johnson Controls Full timeResponsibilitiesAs a Customer Support Co-ordinator at Johnson Controls, you will be responsible for:Managing customer interactions and keeping accurate recordsEnsuring customers are kept informed through regular communicationServing as the main contact for retentions-related admin tasks across communication channelsManaging customer account updates,...
-
Business Growth Specialist
5 months ago
Manchester, United Kingdom The Growth Company Full timeThe Growth Company’s (GC) Business Growth Hub (BGH) has an opportunity for a Business Growth Specialist. Our Business Growth Specialists develop and maintain a strong relationship with the most strategically important businesses of all sizes in Greater Manchester that are key to delivering Greater Manchester’s ambitions and strategic priorities around...