Retention Optimisation Manager

1 week ago


Manchester, United Kingdom Humankind Global Recruitment Full time

Job Description Retention Optimisation Manager Full Time Manchester (Hybrid) This is an opportunity where you'll be leading the line on strategic marketing automation, gamification tactics, and marketing technology, to drive profitable user engagement and enhance the overall customer experience.
If you're a CRM Manager or Marketing Retention Manager who really wants to get into the nitty gritty of technology facilitation and data / performance analysis, this could be the challenge you've been looking for.
The Job...
Reporting to the Senior Director of Retention & Conversion, you'll be responsible for working across multiple international brands to make sure customer journey and retention strategies are fully optimised.
It's a full-time role, with flexible hours.
You'll be in the modern Manchester office 2 days a week, with the rest of your work conducted remotely.
You'll be responsible for: - Developing a 3-year vision for marketing automation and gamification tools, creating an annual strategy and collaborating with product teams for seamless integration.



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