Retention Marketing Specialist
6 days ago
BettingJobs is partnering with a pioneering iGaming company based in Manchester to find a talented Retention Manager. As a key member of the team, you will be responsible for designing and implementing innovative retention strategies that foster customer loyalty and engagement.
To succeed in this role, you will need a deep understanding of the UK market and a proven track record in customer retention. Your expertise in analysing data, interpreting results, and communicating insights effectively will be invaluable in driving business growth.
Main Responsibilities:
- Develop and implement comprehensive retention programs that support business objectives;
- Create engaging campaigns to boost customer retention and satisfaction;
- Optimise rewards programmes to enhance customer experience;
- Design campaigns tailored to the UK market;
- Evaluate business needs, align teams, and introduce scalable process improvements;
- Present clear campaign results, metrics, and recommendations to internal stakeholders.
Key Qualifications:
- Proven experience in the iGaming industry, preferably within the UKGC regulated market;
- Experience managing rewards programmes or customer loyalty initiatives;
- Strong analytical and communication skills;
- Excellent organisational skills with the ability to prioritise and manage multiple projects;
- Able to develop and maintain strong relationships;
- Experience leading and motivating teams to achieve goals.
Based on the requirements of the position, we estimate the annual salary to be £52,000-£62,000, depending on your level of experience and qualifications.
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