Customer Experience Lead
4 days ago
This is a hybrid position requiring a minimum of 2 days per week in-office. The ideal candidate will have profound knowledge in managing support KPIs and technical metrics, including customer satisfaction, time to relief/resolution, and backlogs.
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Customer Experience Lead
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom H&M Group Full timeJob OverviewThis is a permanent position offering 39 hours per week based in our H&M Horsham store in the Swan Walk Shopping centre. Our leaders have the ambition to make our people and business grow.About the JobAs a Customer Experience Lead, you will be responsible for:Leading with a vision to secure the best experience for all our colleagues and...
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Customer Experience Lead
1 month ago
Staines-upon-Thames, Surrey, United Kingdom Wickes Full timeAbout WickesWe are a leading home improvement retailer with a long history of providing top-quality products and services to our customers. As a Store Operations Manager at Wickes, you will be part of a dynamic team that is passionate about delivering exceptional customer experiences and driving business growth.Your primary responsibility will be to lead and...
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Customer Experience Strategist
7 days ago
Staines-upon-Thames, Surrey, United Kingdom Servicenow Full timeAt ServiceNow, we're shaping the future of work with our innovative AI-enhanced technology. As a Customer Success Manager, you'll play a vital role in leading the success engagement for our customers, driving greater adoption and consumption of our platform.Key ResponsibilitiesManage a portfolio of customers, understanding their vision, goals, and challenges...
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Customer Experience Advisor
3 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Staines, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
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Chief Customer Experience Officer
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom IFS Full timeJob OverviewWe are seeking an experienced Director, Customer Care to lead our customer engagement efforts and drive revenue growth through strategic partnerships. With a strong track record in partner management and sales process development, this individual will play a critical role in driving business expansion and delivering exceptional customer...
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Sales and Customer Experience Specialist
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £20,000 - £30,000beBee Professionals is seeking a dedicated Sales and Customer Experience Specialist to join our team in Staines, United Kingdom. As a Sales Assistant, you will play a crucial role in delivering outstanding customer service and supporting the store's daily functions.Main Responsibilities:Interact with customers to understand their needs and provide...
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Sales and Customer Experience Specialist
3 months ago
Staines-upon-Thames, Surrey, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a Sales and Customer Experience Specialist to join our team in Staines, United Kingdom. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.Key Responsibilities:Deliver exceptional customer service and support.Assist customers with product selection and provide...
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Sales and Customer Experience Expert
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Servicenow Full timeJob OverviewWe are seeking a highly skilled Senior Solution Sales Executive to join our team. As a member of our Solution Sales team, you will play a key role in driving the growth engine for ServiceNow.The ideal candidate will have a proven track record of over-achievement in Public Sector focused software sales and a strong understanding of CRM or CX...
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Residential Gas Engineer Role
1 month ago
Staines-upon-Thames, Surrey, United Kingdom Lead Recruitment Group Limited Full timeAbout the OpportunityLead Recruitment Group Limited is seeking an experienced Domestic Gas Engineer to join their team. This role offers a unique chance to work with a reputable heating contractor specializing in domestic heating, commercial heating, and renewable energy systems.Responsibilities:Service, maintain, install, and repair domestic gas heating...
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Domestic Gas Engineer Position
1 month ago
Staines-upon-Thames, Surrey, United Kingdom Lead Recruitment Group Limited Full timeAbout the CompanyLead Recruitment Group Limited is a reputable heating contractor based in Staines-upon-Thames with over 10 years of experience. They specialize in supplying service, repair, and installation to domestic heating, commercial heating, and renewable energy systems.The Ideal CandidateWe are seeking an experienced Domestic Gas Engineer to join our...
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Customer Assurance Manager Lead
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Bupa Full timeAbout the Role:In this critical position, you will execute and oversee the delivery of end-to-end customer IT assurance, including responding to questions, providing documentation, and managing follow-up queries, aligned to both Bupa and customer expectations.You will support Commercial and Tender teams with the IT component of Bupa's new business...
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Customer Service Transformation Lead
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Servicenow Full timeAbout the Role">The Senior Technical Consultant for Customer & Industry Workflows is responsible for guiding clients through the implementation of ServiceNow's CSM and FSM solutions. You will possess deep expertise in field service management, coupled with a strong understanding of customer service workflows, to solve complex client challenges and advocate...
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Experience Manager
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Austin Fraser Full timeJob Description: As an Experience Manager at Austin Fraser, you will play a crucial role in delivering exceptional customer experiences from initial inquiry to maintenance. Your responsibilities will include coordinating visit arrangements, providing timely confirmations and quotes to customers, as well as booking travel arrangements and progressing casework...
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Customer Success Director
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Pilgrims Europe Full timeJob Title:Customer Success DirectorAbout the Role:We are seeking a highly skilled Customer Success Director to lead the growth and development of our business within a defined customer base. As a key member of our team, you will be responsible for driving business objectives through effective collaboration with cross-functional teams.The successful candidate...
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Customs Compliance Manager
2 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Austin Fraser Full timeAt Austin Fraser, we are seeking a highly skilled Customs Compliance Manager to join our team. This is a fantastic opportunity for an experienced professional to take on a key role in ensuring the smooth movement of goods and adherence to customs laws and regulations.This role reports directly to the General Manager and will work closely with the Customs...
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Customer Success Leader
2 months ago
Staines-upon-Thames, Surrey, United Kingdom Servicenow Full timeJob DescriptionThis is a senior leadership role within ServiceNow, responsible for delivering exceptional customer experiences to our most esteemed clients. As a Customer Success Leader, you will oversee the development of assigned accounts worldwide, leveraging innovative AI-enhanced technology to drive new business growth and executive relationship...
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Technical Lead
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Servicenow Full timeCompany OverviewAt ServiceNow, our technology enables businesses to work smarter and faster. We are a leading provider of cloud-based software solutions that help organizations automate and streamline their operations. Our platform is designed to make it easy for companies to deliver exceptional customer experiences, drive business outcomes, and stay ahead...
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Senior Customer Success Strategist
3 weeks ago
Staines-upon-Thames, Surrey, United Kingdom Servicenow Full timeAbout the RoleWe are seeking a highly experienced Digital Transformation Advisor to join our Customer Outcomes team. As a key member of our team, you will be responsible for delivering strategic advisory services to our customers, helping them achieve their business goals and objectives. You will work closely with our internal account teams to develop and...
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Retail Category Lead
1 week ago
Staines-upon-Thames, Surrey, United Kingdom Pilgrims Europe Full timeRole SummaryThe Retail Category Lead will be responsible for driving the growth of our retail category, promoting sustainable sales and profitable margins through effective customer plans and strategies.This role requires collaboration with the sales and marketing teams to develop and implement customer plans, ensuring effective internal and external...
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Wastewater Drainage Specialist
1 month ago
Staines-upon-Thames, Surrey, United Kingdom Lead Recruitment Group Limited Full timeWe are seeking a highly skilled Wastewater Drainage Specialist to join our client, a reputable plumbing and drainage contractor based in Staines-upon-Thames. This experienced professional will be responsible for clearing blockages and performing high-pressure water jetting.Key Responsibilities:Clearing of blockages using high-pressure water jettingConducting...