Experience Manager

2 days ago


StainesuponThames, Surrey, United Kingdom Austin Fraser Full time
Job Description: As an Experience Manager at Austin Fraser, you will play a crucial role in delivering exceptional customer experiences from initial inquiry to maintenance. Your responsibilities will include coordinating visit arrangements, providing timely confirmations and quotes to customers, as well as booking travel arrangements and progressing casework according to company policies and procedures.

About Us: We are a professional and corporate client dedicated to delivering exceptional services and meeting customer expectations.

Salary and Benefits: £25,000 - £27,000 per annum, plus an attractive benefits package including 25 days holiday, hybrid working, private healthcare, and a health cash plan.

Key Skills and Qualifications:
  • Excellent customer service skills, with a proven track record of delivering high-quality results.
  • Accurate written and clear verbal communication skills, with proficiency in Microsoft Office software.
  • Demonstrable experience working as part of a team, with the ability to adapt to changing priorities and deadlines.


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