Office Support Specialist

1 day ago


West Byfleet, Surrey, United Kingdom Austin Fraser Full time
Austin Fraser: A Leading Employer

We are a leading employer in West Byfleet, Surrey, offering a unique opportunity to join our dynamic team as a Finance/Office Coordinator. This role is perfect for an experienced administrator looking to take their career to the next level.

As a key member of our office support team, you will be responsible for providing administrative assistance, handling client inquiries, and maintaining accurate records. Our ideal candidate will have excellent communication skills, a proactive approach, and a strong attention to detail.

About the Role:
  • Salary Range: £25k-£30k (dependent on experience)
  • Location: West Byfleet, Surrey
  • Type: Full-time, office-based (no remote working)
Your Key Responsibilities:
  • Liaison and Communication: Act as the primary point of contact between clients and engineers, ensuring seamless communication and resolving any issues that may arise.
  • Phone and Email Management: Handle all incoming phone calls and emails, responding promptly and professionally to client inquiries.
  • Scheduling and Organization: Schedule maintenance and call-out services, maintain accurate records, and ensure timely completion of tasks.
  • Invoicing and Quotes: Convert engineers' reports into invoices and create quotes for clients.
  • Administrative Tasks: Maintain filing systems, contact lists, and other administrative tasks to ensure smooth day-to-day operations.
Our Ideal Candidate:
  • Administrative Experience: Proven administrative and office experience, with excellent time management, communication, and organizational skills.
  • Technical Skills: Proficiency in Microsoft Office, particularly Excel, and familiarity with office management systems.
  • Problem-Solving Abilities: Attention to detail and problem-solving abilities, with a focus on delivering high-quality results.
Join Our Team:
  • Casual Dress Code: Enjoy a relaxed and informal work environment, with a casual dress code.
  • Company Events: Participate in regular company events and social activities.
  • Company Pension: Contribute to a comprehensive pension scheme, ensuring your financial security.
  • On-Site Parking: Take advantage of convenient on-site parking, making your daily commute stress-free.


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