Incident and Change Management Specialist

Your RoleThe Incident and Change Manager is responsible for driving customer satisfaction through the delivery of quality and timely service. This involves ensuring that Change Management methods and procedures are used for efficient and prompt handling of all changes, minimising the impact on the business.Your ResponsibilitiesIncident Management: Manage...

Location: HybridFull-time – 6-month FTCAs a key player in our Customer Incident Centre, you will be accountable for ensuring that all calls are managed within the defined processes for their appropriate accounts. Your primary task will be to ensure that SLA is met for all calls, and that the customer and account teams are notified accordingly. You will...

Job DescriptionWe are seeking a highly skilled Contractual Changes Specialist to join our team at CityFibre. In this role, you will be responsible for managing contractual changes and driving standardisation of best practices across a multi-billion construction portfolio.Your primary focus will be on assessing, implementing, and controlling commercial...

Job OpportunityInvestigo Change Solutions is seeking a skilled Financial Planning Specialist to join their team on a 3-month Fixed Term Contract basis, with the possibility of extension. The ideal candidate will be part qualified (ACCA/CIMA/ACA or equivalent) and eager to apply their skills in a fast-paced, hybrid work environment.Key...

About the PositionWe are seeking a Change Management Lead to join our team at CityFibre. In this role, you will be responsible for leading the commercial and contracts team, managing contractual changes, and driving standardisation of best practices across a multi-billion construction portfolio.Your primary focus will be on assessing, implementing, and...

About the RoleWe are seeking a skilled Commercial Change Manager to join our team at CityFibre. In this role, you will be responsible for leading the commercial and contracts team, managing contractual changes, and driving standardisation of best practices across a multi-billion construction portfolio.Your primary focus will be on assessing, implementing,...

Database SpecialistWe are seeking an experienced Database Specialist to maintain, configure, and optimize SQL Servers and other database systems in a high-pressure, fast-paced environment.Key Responsibilities:SQL Server Management: Install, configure, and maintain SQL Servers using industry best practices.High Availability & Replication: Manage Always On...

Job DescriptionWe are seeking a Senior Change Manager to lead critical projects and drive impactful change within corporate environments.You will engage directly with clients, contribute to shaping the future of organisations, and mentor junior analysts.The ideal candidate will have a proven track record in driving business transformation, excellent...

Senior Project Manager">We are currently seeking a Senior Project Manager to join our team in Chiswick, London. As a key member of our Change Delivery team, you will be responsible for leading the delivery of complex projects within our Group Change Portfolio.">You will work closely with sponsors and business owners to ensure their expectations are managed,...

Commercial Manager - Contractual Change Role OverviewCompany OverviewCityFibre is the UK's largest fibre-only network, offering a unique opportunity for individuals to shape the future of digital infrastructure.Salary and BenefitsThe company offers a competitive salary of £60,000-£80,000 per annum, a car allowance, and a performance-related bonus....

Proactive Appointments is seeking a skilled Cyber Security Specialist to join their diverse SOC Operations team.As a Cyber Security Specialist, you will be responsible for monitoring and responding to security incidents using Microsoft Sentinel and ticket system.You will be following processes for including Incident, Problem and Service request management...

Job Summary:We are seeking a skilled Customer Support Specialist to join our team at Getronics. As a key member of our Customer Incident Centre, you will be responsible for ensuring timely solutions to semi-technical problems for our customers.Key Responsibilities:Manage customer support calls and provide effective follow-up to ensure customer...

Job SummaryFCDO Services is seeking an experienced Senior HR professional to support the organisation and its people in successfully shaping, implementing and embedding organisational and culture change initiatives. The successful candidate will employ imaginative and effective approaches to project and change management, ensuring that people-related risks...

Job OverviewGBA5 EntServ UK Limited is seeking a skilled Desktop Support Specialist to join our team in Swindon. As a key member of our IT department, you will be responsible for providing top-notch support to our clients.About the RoleWe are looking for an experienced Desktop Support Specialist to provide technical assistance and resolution of desktop...

ER Specialist OpportunityAn exciting opportunity has arisen for an experienced ER Specialist to join a commercial, fast-paced, multisite organisation in the blue collar environment. As an ER Specialist, you will play a pivotal role in driving continuous improvement and upskilling our line managers in all ER matters.Key Responsibilities:Support disciplinary,...

Job Title: Onsite Desktop Support SpecialistWe are seeking a skilled Onsite Desktop Support Specialist to join our team at GBA5 EntServ UK Limited. As a key member of our support team, you will be responsible for providing technical assistance to our clients on-site at various locations.Key Responsibilities:Provide technical support for desktop incidents,...

Key Responsibilities:We are seeking an experienced Change Manager to join our technology team, reporting into the CTO via the Enterprise Systems Programme Manager.This pivotal role will be responsible for preparing and supporting the onboarding of newly acquired companies onto our strategic platforms for Operations Management, Finance, and Human...

Job Description:We seek a skilled Deskside Support Engineer to provide technical resolution of desktop incidents and requests for moves/changes. The role involves working in partnership with a high-profile organization, supporting users within small teams based on-site at various locations.Key Responsibilities:Act as the primary point of contact for users,...

As a Risk Management Specialist at Go2personnel Solutions, you will play a crucial role in ensuring the safety and well-being of our employees and clients. Your primary responsibility will be to implement and monitor Safety, Health, Environment, and Quality (SHEQ) policies and procedures, ensuring compliance with relevant regulations and industry...

Job SummaryWe are seeking a skilled ICT Operations Specialist to join our team at Adecco UK LTD. The successful candidate will be responsible for monitoring and administering the Service Desk mailbox, phones, and monitoring screens, logging and recording all interactions, incidents, and service request tickets.Key ResponsibilitiesPerform in-depth technical...