Head of Customer Service Delivery

2 weeks ago


Leeds, Leeds, United Kingdom Orange Instruments Ltd Full time

At Orange Instruments Ltd, we are committed to delivering exceptional customer service and exceeding our customers' expectations. As a Head of Customer Service Delivery, you will play a vital role in ensuring that our site services business meets the highest standards of quality and professionalism.

You will work closely with our Sales Teams and County Manager to deliver outstanding customer service, respond to customer inquiries, and resolve any issues promptly and efficiently. A strong background in customer service, combined with mechanical and electrical product knowledge, is essential for this role.

We offer a competitive salary of £55,000 - £75,000 per annum, depending on experience, plus benefits and a range of opportunities for professional development. If you are passionate about delivering exceptional customer service and want to make a real difference in a dynamic and fast-paced environment, please apply now.

  • Bachelor's degree in a relevant field or equivalent experience.
  • Strong customer service skills.
  • Mechanical and electrical product knowledge.


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