Customer Service Representative
1 day ago
FedEx is a leading global logistics company seeking an Operations Support Agent to join our team. This role involves providing exceptional customer service, sorting and allocating premium and distance deliveries, checking and investigating failed deliveries, prioritizing and re-allocating failures, inputting data into our tracking system, and maintaining clear and effective communications with the team and managers.
About the RoleYou will be responsible for ensuring that customers' urgent packages are delivered on time, providing high-quality customer service, and making every experience outstanding. You will also provide support to your supervisor and team members as required while complying with all local and corporate legal requirements and ensuring the safe and secure movement of all freight.
Key Responsibilities- Answer incoming calls from customers in relation to collection requests and delivery queries
- Sort and allocate premium and distance deliveries
- Check and investigate failed deliveries/collections
- Prioritize and re-allocate failures for the next day delivery as required
- Input data into our tracking system
- Maintain clear and effective communications/collaboration with the team/managers and other depots
We offer a competitive salary of £12.82 per hour, with additional premiums paid for hours worked between 7pm and 10pm. Our benefits package includes opportunities for career growth and development, excellent working conditions, and a supportive work environment. As a FedEx employee, you will be part of a diverse and inclusive workforce where everyone is valued and respected.
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Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom Bupa Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Bupa. As a Customer Service Representative, you will be responsible for handling customer complaints and resolving issues in a timely and professional manner.Key Responsibilities:Investigate customer complaints and resolve issues...
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Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom Office Angels Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Office Angels. As a Customer Service Representative, you will be the first point of contact for our customers, providing timely and accurate responses through various channels.Key Responsibilities:Serve as the first point of contact for customer inquiries, providing timely...
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Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Jet2 Full timeJob Title: Customer Service RepresentativeAs a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to resolve customer complaints and issues in a timely and professional manner.Key Responsibilities:* Respond to customer inquiries and concerns via phone,...
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Customer Service Representative
1 month ago
Leeds, Leeds, United Kingdom Keepmoat Homes Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Keepmoat Homes. As a Customer Service Representative, you will be responsible for providing an exceptional customer experience by delivering a high level of service to our customers.Key Responsibilities:Liaise with customers and...
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Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom Sunbelt Rentals Careers Full timeAbout The RoleAt Sunbelt Rentals Careers, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide best-in-class service to customers via phone,...
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Customer Service Representative
3 weeks ago
Leeds, Leeds, United Kingdom Iwoca Ltd Full timeWe're looking for a skilled professional to join our Customer Success team as a Customer Service Representative. At Iwoca Ltd, we value every customer and strive to provide the best possible experience. As a key member of our team, you'll serve customers at all stages of their journey and help us achieve our mission to finance one million businesses.As a...
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Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom OCU Full timeCustomer Service RepresentativeAt OCU Group, we are seeking a highly skilled Customer Service Representative to join our team in Leeds Seacroft. As a key member of our National Operations Centre, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a professional...
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Customer Service Representative
1 month ago
Leeds, Leeds, United Kingdom Page Personnel Sales Full timeAbout the RoleWe are seeking a skilled Customer Service Representative to join our team at Page Personnel Sales. As a Customer Service Representative, you will be working in a Contact Centre Environment handling a variety of queries from clients.Key ResponsibilitiesProvide guidance and support to clients via phone and emailEnsure each call is dealt with...
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Customer Service Representative
3 days ago
Leeds, Leeds, United Kingdom HSBC Full timeRole OverviewWe are seeking a skilled Customer Service Representative to join our team in Leeds, providing exceptional telephone-based customer service to resolve queries in a friendly and professional manner.
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Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom Page Personnel Full timeAbout the Role:We are seeking a highly skilled Customer Service Advisor to join our team at Page Personnel. As a key member of our client's city centre Leeds office, you will be responsible for providing exceptional customer service to shareholders and their representatives.Key Responsibilities:Respond to inbound contact from shareholders and their...
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Customer Service Representative
4 days ago
Leeds, Leeds, United Kingdom Tesco Full timeAbout the RoleThis is an exciting opportunity to join our team at Tesco as a Customer Service Representative. As a member of our store team, you will play a vital role in delivering excellent customer service and ensuring a great shopping experience for our customers.Responsibilities:
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Customer Service Representative
2 weeks ago
Leeds, Leeds, United Kingdom D.M Limited Full timeCustomer Service Representative OpportunityThis is a chance to grow with a family-run business in the automotive industry.We are looking for ambitious and driven individuals who can provide world-class customer service. This role comes with a competitive salary of £25,000, plus uncapped commission from sales and service bookings.
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Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom HSBC Global Services Limited Full timeCustomer Service RepresentativeHSBC Global Services Limited is seeking a Customer Service Representative to join our team in Leeds. As a Customer Service Representative, you will be responsible for providing exceptional telephone-based customer service to help resolve customer queries in a friendly and professional manner.Key Responsibilities:Provide...
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Customer Service Representative
1 day ago
Leeds, Leeds, United Kingdom Arbor Education Full timeWe are looking for a Customer Service Representative to join our team at Arbor Education. In this role, you will be responsible for delivering premium service to Advanced Support customers, providing technical assistance, and achieving productivity and contact resolution objectives.The successful candidate will have a strong understanding of IT systems,...
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Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom Ritz Recruitment Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our property administration team, you will be responsible for providing exceptional service to our residents and ensuring that their needs are met.Key Responsibilities:* Provide...
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Customer Service Representative
1 month ago
Leeds, Leeds, United Kingdom HSBC Global Services Limited Full timeCustomer Service Role at HSBC Global Services LimitedWe are seeking a skilled Customer Service Representative to join our team at HSBC Global Services Limited. As a Customer Service Representative, you will be responsible for providing exceptional telephone-based customer service to our clients.Key Responsibilities:Provide customer service to clients via...
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Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom HSBC Full timeRole OverviewHSBC is seeking a skilled Customer Service Representative to join our Contact Centre team in Leeds. As a key member of our team, you will be responsible for providing exceptional telephone-based customer service to help resolve customer queries in a friendly and professional manner.Key ResponsibilitiesProvide outstanding customer service to...
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Customer Service Representative
1 day ago
Leeds, Leeds, United Kingdom Page Personnel Sales Full timeJob OverviewAt Page Personnel Sales, we are seeking a skilled Customer Service Representative to join our team. The successful candidate will provide exceptional support to customers in the automotive sector, handling queries and resolving issues via telephone communication.Key Responsibilities Respond to customer inquiries regarding automotive...
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Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers. The ideal candidate will be able to engage with customers, participate in operational workflow, and collaborate with team members to meet and exceed goals.Key Responsibilities:Provide service and support to customers.Participate in all aspects of the...
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Customer Service Representative
4 weeks ago
Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full timeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at GBS Global Applied Knowledge. As a Customer Service Representative, you will be responsible for providing exceptional support to our students, ensuring they receive a high-quality campus experience.Main ResponsibilitiesDeliver a student-focused administrative...