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Guest Service Ambassador

2 months ago

London, Greater London, United Kingdom Rapport Guest Services Full time

Role Overview

The ideal candidate will be responsible for delivering exceptional guest service in a luxury hotel environment. This includes welcoming guests, handling requests, and ensuring a seamless and personal guest journey.

Key Responsibilities

  • Provide warm and personalized welcome to guests
  • Act on guest requests in a timely and efficient manner
  • Liaise with other departments to ensure efficient communication and guest service
  • Handle external and internal calls in a professional manner
  • Flexible and adaptable to providing ad hoc services as required

Requirements

  • 1-2 years experience in a receptionist role
  • Outgoing personality with a creative mindset
  • Excellent interpersonal skills and an outgoing personality
  • Excellent command of the English language, both verbal and written
  • Highly organized and detail-oriented
  • Ability to work well under pressure and act proactively

About Rapport Guest Services

Rapport Guest Services is a leading provider of luxury guest services. We are committed to delivering exceptional experiences for our guests and are seeking a talented individual to join our team.