Guest Services Associate Role

1 week ago


London, Greater London, United Kingdom Heeton Concept Hotels Full time

The Doubletree by Hilton London Kensington is seeking a skilled and dedicated Room Attendant to join our Housekeeping team.

Job Summary:

This role involves cleaning and maintaining guest bedrooms and bathrooms, as well as managing guest requests and resolving issues promptly.

Responsibilities:
  • Clean and maintain guest bedrooms and bathrooms to the highest standards
  • Manage guest requests and resolve issues promptly
  • Ensure that all equipment inside and around Guest rooms is in working condition
Requirements:
  • Positive attitude and good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Ability to work on their own or in teams
What You'll Get:
  • Estimated salary: £24,000 - £27,000 per annum
  • Service-based annual leave (increasing up to a maximum of 5 extra days)
  • Voluntary Medi-cash Scheme
  • Employee & Friends/Family discounted rates at Heeton-operated hotels and Hilton Go


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