Lobby Guest Service Associate

6 days ago


London, Greater London, United Kingdom Hilton Worldwide, Inc. Full time
About This Role:

We are seeking a highly skilled and customer-focused Lobby Guest Service Associate to join our team at Hilton London Metropole Hotel. As a Night Porter, you will be responsible for delivering exceptional levels of customer service, welcoming guests and assisting with their luggage and needs during their stay.

Your Key Responsibilities:
  • Assist guests with their luggage and requirements in a friendly and efficient manner.
  • Provide exceptional customer service, ensuring all guests feel welcome and valued throughout their stay.
  • Work closely with other hotel staff to ensure seamless guest experience.
Why Join Us:
  • A competitive hourly rate of £12.50.
  • A comprehensive benefits package, including free meals, uniform, and opportunities for career growth and development.
  • A chance to make a real difference through our Corporate Responsibility programs.
  • Discounted car park and holiday entitlement.

This is an excellent opportunity for a positive, energetic, and welcoming individual to join our dynamic team. If you have a passion for delivering exceptional customer service and working in a fast-paced environment, we would love to hear from you.



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