Lettings Administrator

3 weeks ago


Basingstoke, Hampshire, United Kingdom Gascoigne Pees Full time
Job Title: Lettings Administrator

We are seeking a highly motivated and organized Lettings Administrator to join our team in Basingstoke. As a key member of our branch, you will be responsible for managing our move-ins, creating tenancy paperwork, and providing excellent customer service to our tenants and landlords.

Key Responsibilities:
  • Manage move-ins, including creating tenancy paperwork and liaising with tenants to ensure referencing is completed efficiently
  • Ensure all safety certificates are in place and assist tenants and landlords with any queries during the process
  • Provide exceptional customer service, responding to queries and resolving issues in a professional and timely manner
Requirements:
  • Experience as an Administrator or Customer Service professional, preferably in a property or estate agency environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Organized and able to prioritize workload in a fast-paced environment, with a keen eye for detail and accuracy
  • IT literate, with proficiency in MS Office, internet, and email systems
About Us:

Gascoigne-Pees is a leading estate agency with a reputation for delivering exceptional service to our customers. We pride ourselves on our commitment to quality, integrity, and customer satisfaction. As an equal opportunities employer, we welcome applications from candidates who share our values and are passionate about delivering outstanding results.


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