Property Administration Specialist

2 weeks ago

Basingstoke, Hampshire, United Kingdom Gascoigne-Pees Full time

Job Summary

We are seeking a highly motivated and organized Lettings Administrator to join our team at Gascoigne-Pees. As a key member of our branch in Basingstoke, you will be responsible for managing our move-ins, creating tenancy paperwork, and providing exceptional customer service to our tenants and landlords.

Key Responsibilities

  • Manage move-ins, including creating tenancy paperwork and liaising with tenants to ensure timely referencing
  • Ensure all safety certificates are in place and assist tenants and landlords with queries
  • Provide exceptional customer service, responding to queries and resolving issues in a professional manner
  • Work closely with the team to achieve business objectives and maintain a high level of customer satisfaction

Requirements

  • Experience in administration or customer service, preferably in a property-related industry
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Highly organized and able to prioritize tasks in a fast-paced environment
  • Proficient in MS Office and other relevant software
  • A keen interest in learning and staying up-to-date with industry developments

About Us

Gascoigne-Pees is a leading estate agency with a reputation for delivering exceptional service to our customers. We pride ourselves on our commitment to quality, integrity, and customer satisfaction. As a member of our team, you will have the opportunity to develop your skills and career in a supportive and dynamic environment.

Equal Opportunities Employer

Connells Group UK is an equal opportunities employer and welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

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