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Regional Operations Manager

1 month ago

Bolton, Bolton, United Kingdom TRCGroup Full time
Job Title:

Regional Operations Manager - Northwest Region Lead

About the Role:

We are seeking an experienced Regional Operations Manager to join our team in the Northwest region. As a key member of our leadership team, you will be responsible for ensuring the smooth and successful operation of branches across the region.

Main Responsibilities:
  • Compliance & Service Quality: Ensure all branches meet the highest standards of care, compliance, and performance.
  • Operational Systems: Act as the subject matter expert for all operational systems, ensuring competence and compliance across branches.
  • Leadership & Culture: Role model the organisation's PRIDE values (Person-Centred, Responsive, Innovation, Delight, and Engagement) and lead improvements, foster innovation, and support a culture of high performance and service excellence.
  • Project Management: Lead and support cross-functional projects to improve digital systems, processes, and overall operational efficiency.
  • Reporting & Accountability: Produce data-driven management reports and provide assurance to stakeholders through regular audits and performance reviews.
Requirements:
  • Experience: Proven track record in operational management, operational systems, regulatory compliance, and service delivery, within the health and social care sector.
  • Leadership: Strong leadership skills with experience in coaching, supporting, and developing teams to achieve excellence.
  • Regulatory Knowledge: In-depth understanding of compliance with the Health & Social Care Act 2008, CQC regulations, and other relevant standards.
  • Problem-Solving: A proactive problem-solver who can lead improvements, implement new ways of working, and tackle operational challenges head-on.
  • Communication: Excellent interpersonal and communication skills, with the ability to influence senior leaders and build strong internal and external relationships.
  • Project Management: Experience in leading projects from start to finish, delivering improvements in operational processes and systems.
Working Arrangements:

The role requires frequent travel across the Northwest region, covering Oldham, Bolton, Bury, Sefton, and Southport. You must have a full UK driving license and own transport.

About Us:

We are TRCGroup, a recruitment agency that breaks the mould when it comes to finding the perfect fit for our clients. With a straight-forward approach, we source candidates for both temporary and permanent contracts across a range of disciplines.

Salary:

£47,000 - £50,000 per annum