Regional Operations Manager
3 days ago
Regional Operations Manager - Northwest Region Lead
About the Role:We are seeking an experienced Regional Operations Manager to join our team in the Northwest region. As a key member of our leadership team, you will be responsible for ensuring the smooth and successful operation of branches across the region.
Main Responsibilities:- Compliance & Service Quality: Ensure all branches meet the highest standards of care, compliance, and performance.
- Operational Systems: Act as the subject matter expert for all operational systems, ensuring competence and compliance across branches.
- Leadership & Culture: Role model the organisation's PRIDE values (Person-Centred, Responsive, Innovation, Delight, and Engagement) and lead improvements, foster innovation, and support a culture of high performance and service excellence.
- Project Management: Lead and support cross-functional projects to improve digital systems, processes, and overall operational efficiency.
- Reporting & Accountability: Produce data-driven management reports and provide assurance to stakeholders through regular audits and performance reviews.
- Experience: Proven track record in operational management, operational systems, regulatory compliance, and service delivery, within the health and social care sector.
- Leadership: Strong leadership skills with experience in coaching, supporting, and developing teams to achieve excellence.
- Regulatory Knowledge: In-depth understanding of compliance with the Health & Social Care Act 2008, CQC regulations, and other relevant standards.
- Problem-Solving: A proactive problem-solver who can lead improvements, implement new ways of working, and tackle operational challenges head-on.
- Communication: Excellent interpersonal and communication skills, with the ability to influence senior leaders and build strong internal and external relationships.
- Project Management: Experience in leading projects from start to finish, delivering improvements in operational processes and systems.
The role requires frequent travel across the Northwest region, covering Oldham, Bolton, Bury, Sefton, and Southport. You must have a full UK driving license and own transport.
About Us:We are TRCGroup, a recruitment agency that breaks the mould when it comes to finding the perfect fit for our clients. With a straight-forward approach, we source candidates for both temporary and permanent contracts across a range of disciplines.
Salary:£47,000 - £50,000 per annum
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