Northwest Regional Operations Manager

4 days ago


Bolton, Bolton, United Kingdom The Recruitment Crowd (Yorkshire) Limited Full time

Regional Operations Manager Job Summary:

We are looking for an experienced and driven Regional Operations Manager to support our Regional Director in ensuring the smooth and successful operation of branches across the Northwest region.

About the Role:

This is a fantastic opportunity for someone passionate about improving service quality, leading teams, and driving operational excellence. As Regional Operations Manager, you will play a crucial part in ensuring all branches meet the highest standards of care, compliance, and performance.

Your Key Responsibilities:

  • Ensure all branches comply with regulatory, financial, operational, and people management requirements.
  • Act as the subject matter expert for all operational systems, ensuring competence and compliance across branches.
  • Lead improvements, foster innovation, and support a culture of high performance and service excellence.
  • Lead and support cross-functional projects to improve digital systems, processes, and overall operational efficiency.

Requirements:

  • Experience: Proven track record in operational management, operational systems, regulatory compliance, and service delivery within the health and social care sector.
  • Leadership: Strong leadership skills with experience in coaching, supporting, and developing teams to achieve excellence.
  • Regulatory Knowledge: In-depth understanding of compliance with the Health & Social Care Act 2008, CQC regulations, and other relevant standards.
  • Problem-Solving: A proactive problem-solver who can lead improvements, implement new ways of working, and tackle operational challenges head-on.
  • Communication: Excellent interpersonal and communication skills, with the ability to influence senior leaders and build strong internal and external relationships.

Location: We are covering Oldham, Bolton, Bury, Sefton, and Southport in the Northwest region. You must be a driver with a full UK licence and own transport.

Salary: £47,000 - £50,000 per annum.



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