Regional Operations Excellence Leader

4 days ago


Bolton, Bolton, United Kingdom The Recruitment Crowd (Yorkshire) Limited Full time

Job Description:

We are seeking a highly motivated and experienced Regional Operations Excellence Leader to join our team in the Northwest region. As a key member of our management team, you will be responsible for ensuring the smooth and successful operation of our branches across the region.

Your Key Responsibilities:

  • Ensure all branches meet the highest standards of care, compliance, and performance.
  • Support the Regional Director in daily operations, deputise when required, and provide branch-level managerial support.
  • Act as the subject matter expert for all operational systems, ensuring competence and compliance across branches.
  • Role model our organisational values and lead improvements, fostering innovation and supporting a culture of high performance and service excellence.
  • Lead and support cross-functional projects to improve digital systems, processes, and overall operational efficiency.

Requirements:

  • Experience: Proven track record in operational management, operational systems, regulatory compliance, and service delivery within the health and social care sector.
  • Leadership: Strong leadership skills with experience in coaching, supporting, and developing teams to achieve excellence.
  • Regulatory Knowledge: In-depth understanding of compliance with the Health & Social Care Act 2008, CQC regulations, and other relevant standards.
  • Problem-Solving: A proactive problem-solver who can lead improvements, implement new ways of working, and tackle operational challenges head-on.
  • Communication: Excellent interpersonal and communication skills, with the ability to influence senior leaders and build strong internal and external relationships.

Location: We are covering Oldham, Bolton, Bury, Sefton, and Southport in the Northwest region. You must be a driver with a full UK licence and own transport.

Salary: £47,000 - £50,000 per annum.



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