Regional Operations Excellence Leader
4 days ago
Job Description:
We are seeking a highly motivated and experienced Regional Operations Excellence Leader to join our team in the Northwest region. As a key member of our management team, you will be responsible for ensuring the smooth and successful operation of our branches across the region.
Your Key Responsibilities:
- Ensure all branches meet the highest standards of care, compliance, and performance.
- Support the Regional Director in daily operations, deputise when required, and provide branch-level managerial support.
- Act as the subject matter expert for all operational systems, ensuring competence and compliance across branches.
- Role model our organisational values and lead improvements, fostering innovation and supporting a culture of high performance and service excellence.
- Lead and support cross-functional projects to improve digital systems, processes, and overall operational efficiency.
Requirements:
- Experience: Proven track record in operational management, operational systems, regulatory compliance, and service delivery within the health and social care sector.
- Leadership: Strong leadership skills with experience in coaching, supporting, and developing teams to achieve excellence.
- Regulatory Knowledge: In-depth understanding of compliance with the Health & Social Care Act 2008, CQC regulations, and other relevant standards.
- Problem-Solving: A proactive problem-solver who can lead improvements, implement new ways of working, and tackle operational challenges head-on.
- Communication: Excellent interpersonal and communication skills, with the ability to influence senior leaders and build strong internal and external relationships.
Location: We are covering Oldham, Bolton, Bury, Sefton, and Southport in the Northwest region. You must be a driver with a full UK licence and own transport.
Salary: £47,000 - £50,000 per annum.
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