Northwest Operations Manager

4 days ago


Bolton, Bolton, United Kingdom The Recruitment Crowd (Yorkshire) Limited Full time
Northwest Operations Manager Job Description

We are looking for a highly motivated Northwest Operations Manager to join our team in Oldham, Bolton, Bury, Sefton, and Southport. As a key member of our operational team, you will be responsible for ensuring the smooth operation of branches across the region.

About the Role:

The ideal candidate will have a proven track record in operational management, with experience in regulatory compliance, service delivery, and team leadership. You will be responsible for supporting the Regional Director in daily operations, deputising when required, and providing branch-level managerial support.

You will play a crucial part in ensuring all branches meet the highest standards of care, compliance, and performance. This includes ensuring full regulatory compliance, including CQC standards, and developing tools and training to enhance system use and streamline processes.

Key responsibilities include:

  • Compliance & Service Quality: Ensure all branches comply with regulatory, financial, operational, and people management requirements.
  • Operational Systems: Act as the subject matter expert for all operational systems, ensuring competence and compliance across branches.
  • Leadership & Culture: Role model the organisation's PRIDE values (Person-Centred, Responsive, Innovation, Delight, and Engagement).

Working hours: 37-40 hours per week. Salary: £47,000 - £50,000 per annum.



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