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Execution Specialist
2 months ago
We are seeking an experienced Execution Specialist to join our team at Telstra. As an Execution Specialist, you will play a critical role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
- Manage day-to-day field execution and customer experiences within strict deadlines and operational business rules.
- Develop a deep understanding of customer service and identify customer needs to drive the entire customer experience.
- Communicate escalating risks and identify improvement opportunities to drive business growth.
- Prioritize work effectively to meet deadlines in a demanding environment.
- Work effectively independently and as part of a team to achieve business objectives.
- Articulate high-quality communications for exceptional stakeholder management and customer experiences.
- Adapt quickly to change and demonstrate strong attention to detail.
About You:
We are looking for someone with a strong background in delivering field or field workflow execution, excellent communication skills, analytical problem-solving, critical thinking, and proficient stakeholder management and/or customer service expertise.
Highly desirable qualifications include continuous improvement, data modeling, and experience working in a hybrid work environment.
If you enjoy collaborating with different people and delivering amazing experiences for the customers, we want to hear from you.
