Property Licensing Support Specialist

3 weeks ago


Ilford, Greater London, United Kingdom Adecco Full time

Job Title: Property Licensing Support Officer - Housing



 



We are seeking a highly skilled Property Licensing Support Officer to join our team in Ilford. As a key member of our team, you will be responsible for delivering day-to-day licensing support functions in an effective, efficient, and customer-friendly manner.



Key Responsibilities:




  • Provide a first point of contact for tenants and landlords when they need specialist advice and information about property licensing.
  • Support the work of the enforcement officers by ensuring all information entered onto the database is accurate and up to date.
  • Work effectively with other internal services to ensure a joined-up service.
  • Delivery of appropriate business support processes within the Property Licensing Team.


Requirements:




  • Minimum NVQ Level 3 in Maths and English (or equivalent)
  • Working knowledge of Microsoft Office and Excel
  • Strong oral and written communication skills
  • Ability to manage time effectively and prioritise workload
  • Professional and courteous communication with internal and external stakeholders
  • Willingness to be flexible and work in the office as well as remotely
  • Knowledge of Private Sector Housing is advantageous
  • Ability to follow processes and meet Key Performance Indicators (KPIs)
  • Comprehensive understanding of generic work practises, policies, processes, and procedures relevant to this role


Adecco is a disability-confident employer and is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.



Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.



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