Head of Customer Experience Management

About the RoleWe are seeking a highly skilled and experienced professional to lead our customer acquisition efforts as the Head of Customer Acquisition. This is a key role within our organisation, responsible for developing and executing a comprehensive customer acquisition strategy aligned with our customer plan and overall brand and customer strategy.Key...

Job Title: Head of Special EventsJob SummaryThe Head of Special Events is responsible for planning, executing, and overseeing a diverse range of in-house and guest-driven events across the pub group's venues. This includes managing key seasonal events, brand collaborations, and private, high-profile functions.Key ResponsibilitiesIn-House Event Planning and...

Become a game-changer in the online gaming industry with Betway Group!We're looking for a Head of Customer Experience to develop and execute a comprehensive HVC relationship management strategy that aligns with the company's growth objectives, per region. As part of Super Group, we're driven by our shared vision to become the global leader in the online...

Job Title: Head of Commercial ManagementLocation: Head Office, LondonJob Type: Full-timeAbout the Role:We are seeking a highly skilled and experienced professional to lead our commercial management team. The ideal candidate will have a strong background in customer acquisition and a proven track record of developing and implementing successful strategies.Key...

Job SummaryWe are seeking an exceptional professional to lead our customer experience department as the Head of Customer Experience Specialist. This role is based in Cheshire and offers a competitive salary.About the RoleThe successful candidate will be responsible for managing the customer service department, including the contact centre, with a focus on...

At Betway Group, we're on a mission to create extraordinary experiences for our customers. To achieve this, we're seeking a highly skilled Head of Customer Experience Strategist to join our team.This role will be responsible for developing and executing a comprehensive strategy to identify, acquire, and retain high-value customers (HVCs) across our...

About the JobCervin is looking for a Head of Customer Experience EMEA to lead our customer success initiatives. As a key member of our team, you will be responsible for driving customer partnerships and growth through engagement, opportunities identification, and process improvement.Key Responsibilities:Develop and implement customer success strategies on...

About the RoleThe Head of Global Customer Experience is responsible for developing and executing a client-centric approach that drives exceptional service delivery and business growth. This includes creating a client service culture, inspiring a team focused on client success, and driving implementation and adoption of systems and processes.You will be...

About the RoleWe are seeking a highly skilled Strategic Customer Acquisition Lead to join our team at HEAD OFFICE. As a key member of our digital marketing team, you will be responsible for developing and executing a comprehensive customer acquisition strategy to drive business growth and customer outcomes.Key ResponsibilitiesLead a team of digital marketing...

Pod Talent is partnering with a pioneering pet food company to find a Customer Experience Manager for their London team. This role will involve creating and analyzing reports on customer service KPIs, supporting the growth of the customer service team, and driving efficiency.This person will report to the Head of Customer Experience and work closely with the...

Job Title: Head of ReservationsJob Summary:We’re seeking an experienced Head of Reservations to oversee daily reservations across our London and Cotswolds venues at Public House Head Office. As a key member of our hospitality team, you will be responsible for managing all aspects of reservations, from initial inquiries to final service.Key...

Transform Customer Experience and Drive Brand GrowthAs the Head of Brand Management at Gopuff, you will play a pivotal role in shaping the company's CRM strategy and brand identity. Your expertise will be instrumental in developing and executing targeted campaigns that drive customer engagement and retention.Key Responsibilities:Develop and execute a...

About the RoleWe are seeking a highly skilled and experienced Head of Customer Acquisition to join our team at AJ Bell Management Limited. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive customer acquisition strategy that drives business growth and revenue.The ideal candidate will have a...

Job Title: Head of ReservationsJob Summary:We are seeking a highly skilled and experienced Head of Reservations to join our team at Public House Head Office. As a key member of our hospitality team, you will be responsible for managing daily reservations across all our venues in London and the Cotswolds.Key Responsibilities:Reservation Management: Handle...

Job Title: Head of Reservations ManagementJob Summary:We are seeking a highly skilled and experienced Head of Reservations Management to join our team at Public House Head Office. As a key member of our operations team, you will be responsible for managing daily reservations across all our venues in London and the Cotswolds.Key Responsibilities:Daily...

At The School of Life, we are seeking an experienced Customer Experience Strategist to join our team. As a key member of our marketing department, you will be responsible for developing and implementing effective marketing campaigns to drive customer engagement and loyalty.Job Summary:We are looking for a highly skilled professional with a minimum of 5 years...

About the Role:At KatKin, we're revolutionizing cat health through superior nutrition. As our Head of Customer Experience Specialist, you'll lead the vision and strategy for our end-to-end customer experience, with a customer-first approach. Reporting directly to the CXO and founder, you'll build and scale the team across multiple locations, fostering...

About Swoon EditionsWe are a forward-thinking company that creates distinctive designs for homes. Our mission is to spark home obsession everywhere. We design original pieces in-house and use innovative processes to discover the next trend quickly.Our business model is designed to be efficient, cutting out expensive overheads like shops and overstocked...

Lead Customer Operations for GrowthWe are seeking a highly skilled Head of Customer Operations to join our team at Urban Jungle Services Ltd. and play a key role in driving business growth.As Head of Customer Operations, you will work closely with our Operations Director and senior leadership team to inspire and lead a high-performing operations team,...

Cloud Security Leadership OpportunityWe are seeking an experienced leader to join our Global Cloud Security Organization as the Head of Customer Experience. This role will oversee the entire customer lifecycle, ensuring a seamless experience and driving business growth & expansion through customer retention and value realization.The successful candidate will...