Head of Customer Acquisition

2 months ago


London, Greater London, United Kingdom HEAD OFFICE Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our customer acquisition efforts as the Head of Customer Acquisition. This is a key role within our organisation, responsible for developing and executing a comprehensive customer acquisition strategy aligned with our customer plan and overall brand and customer strategy.

Key Responsibilities
  • Develop and implement a customer acquisition strategy that drives business growth and customer outcomes.
  • Lead a team of digital marketing specialists to develop channel centres of excellence and drive performance.
  • Oversee the planning, execution, and optimisation of marketing campaigns from an acquisition perspective.
  • Enable a customer outcome-focused mentality and align on key performance indicators to evaluate the effectiveness of acquisition efforts.
  • Drive clear accountability for marketing ROIs and ensure a relentless focus on cost management and marketing effectiveness.
  • Manage relationships with external agencies to ensure timely and high-quality delivery of activity.
  • Oversee the collaboration with the e-commerce team to optimise the customer journey, improve website user experience, and drive conversion rates.
  • Provide regular reports and presentations to leadership teams, highlighting key performance metrics, insights, and recommendations.
Requirements
  • Proven experience in customer acquisition, with a focus on e-commerce and retail environments.
  • In-depth knowledge of acquisition channels, strategies, technology, and tools.
  • Excellent knowledge of PPC, SEO, Media Planning, Affiliates, and Programmatic.
  • Analytical mindset with the ability to interpret data, generate insights, and make data-driven decisions.
  • Strong project management skills, with the ability to prioritise tasks, meet deadlines, and manage multiple projects simultaneously.
What We Offer
  • Hybrid working arrangement.
  • Full-time working holiday entitlement: 30 days per annum plus Bank Holidays, plus Christmas Extra Day.
  • Excellent work-life balance, including focus on well-being and flexible working.
  • Defined Contribution pension scheme.
  • Partnership discount in store and online.
  • Private medical cover.
  • Car allowance.


  • London, Greater London, United Kingdom HEAD OFFICE Full time

    About the RoleWe are seeking a highly skilled Strategic Customer Acquisition Lead to join our team at HEAD OFFICE. As a key member of our digital marketing team, you will be responsible for developing and executing a comprehensive customer acquisition strategy to drive business growth and customer outcomes.Key ResponsibilitiesLead a team of digital marketing...


  • London, Greater London, United Kingdom Head Office Full time

    About the Role:We are seeking an experienced Strategic Customer Acquisition Lead to join our team at Head Office.Key Responsibilities:Develop and implement a comprehensive customer acquisition strategy to drive business growth and deliver exceptional customer outcomes.Lead a high-performing team of digital marketing specialists, driving channel excellence...


  • London, Greater London, United Kingdom AJ Bell Management Limited Full time

    About the RoleWe are seeking a highly skilled and experienced Head of Customer Acquisition to join our team at AJ Bell Management Limited. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive customer acquisition strategy that drives business growth and revenue.The ideal candidate will have a...


  • London, Greater London, United Kingdom AJ Bell Management Limited Full time

    Unlock your potential in a leading financial services company, AJ Bell Management Limited. We are seeking an exceptional Head of Customer Marketing (D2C) to spearhead the acquisition, engagement, and analysis of customers across our retail platform.This strategically senior role demands a deep understanding of brand, marketing, and customer behaviours in a...


  • London, Greater London, United Kingdom HRA Global Full time

    Job Title: Customer Acquisition Specialist Location: Home based with regular travel across the UK Contract: 1 Year Fixed Term Contract Overview: HRA Global is working in partnership with a major international dairy cooperative to provide a Customer Acquisition Specialist to drive new business opportunities and sales for the client. Purpose of the Job: The...


  • London, Greater London, United Kingdom AJ Bell Management Limited Full time

    Head of Customer Marketing (D2C)We're seeking an experienced professional to lead our customer acquisition efforts for the AJ Bell retail platform. As Head of Customer Marketing (D2C), you will be responsible for acquiring, engaging, and analysing customers, with a focus on delivering excellent customer outcomes.This strategically senior role requires an...


  • London, Greater London, United Kingdom HEAD OFFICE Full time

    Job Title: Head of Commercial ManagementLocation: Head Office, LondonJob Type: Full-timeAbout the Role:We are seeking a highly skilled and experienced professional to lead our commercial management team. The ideal candidate will have a strong background in customer acquisition and a proven track record of developing and implementing successful strategies.Key...


  • London, Greater London, United Kingdom HEAD OFFICE Full time

    Job Title: Head of Brand and DigitalThis is a key role within our organisation, responsible for developing and executing a comprehensive customer acquisition strategy aligned with our customer plan and overall brand and customer strategy.Key Responsibilities:Lead a team of digital marketing specialists to develop channel centres of excellence and drive...


  • London, Greater London, United Kingdom Seekhr Full time £80,000 - £100,000

    Head of Talent OpportunitySeekhr is seeking a highly skilled and experienced Head of Talent to lead our growing Talent team. As a key member of our executive team, you will be responsible for developing and executing a comprehensive talent acquisition strategy that aligns with our company's goals and growth objectives.Key Responsibilities:Design and...


  • London, Greater London, United Kingdom Evri Full time

    At Evri, we understand the significance of making informed decisions about your career. That's why we're committed to providing a supportive environment that allows you to thrive.We're looking for a highly motivated Customer Acquisition Manager to join our team. In this role, you'll play a critical part in driving new business growth by identifying,...


  • London, Greater London, United Kingdom Jobsoid Inc. Full time

    Transformative Opportunity at Jobsoid Inc.About the RoleWe are seeking an accomplished Marketing Director to spearhead our customer acquisition efforts. This high-impact position requires a strategic thinker with expertise in digital marketing and team leadership.Company OverviewJobsoid Inc. is revolutionizing the checkout experience by making online...


  • London, Greater London, United Kingdom Third Space Support Office Full time

    About the Role:The Head of Property Acquisitions will lead the search for potential future sites for Third Space, working closely with the Property Director and CEO. This is a unique and exciting role, and a brand-new role to the business.Using expert knowledge of London and a strong network of connections in the area, the Head of Property Acquisitions will...


  • London, Greater London, United Kingdom HEAD OFFICE Full time

    Head of Brand and Digital StrategyDrive customer acquisition and develop channel centres of excellence by leading a team of digital marketing specialists. Oversee marketing campaigns, enable a customer-focused mentality, and drive accountability for marketing ROI. Collaborate with e-commerce teams to optimise the customer journey and improve website user...


  • London, Greater London, United Kingdom https:jobs-redefined.cositemap Full time

    About the RoleWe are seeking a highly experienced and strategic Global Head of Talent Acquisition to lead our recruitment efforts and drive business growth. As a key member of our People team, you will be responsible for developing and implementing a comprehensive talent acquisition strategy that aligns with our business objectives.Key...


  • London, Greater London, United Kingdom CFO Insights Full time

    Unlock Your Potential as Head of Talent Acquisition at CFO InsightsAre you a strategic thinker with a passion for building high-performing teams? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you!CFO Insights is Northern Europe's largest CFO forum, dedicated to connecting and developing CFOs,...


  • London, Greater London, United Kingdom Head Office Full time

    About the Role:We are seeking a highly skilled and experienced professional to lead our commercial management efforts. The successful candidate will be responsible for developing and executing a comprehensive customer acquisition strategy, working closely with internal teams and external suppliers to achieve business outcomes.Key Responsibilities:Develop and...


  • London, Greater London, United Kingdom Private Equity Insights Full time

    About the RoleWe are seeking a highly motivated and organized Head of Talent Acquisition to join our team at Private Equity Insights. As a key member of our recruitment team, you will be responsible for identifying and engaging top talent to drive business growth.As a Head of Talent Acquisition, you will have the opportunity to work closely with our CEO to...


  • London, Greater London, United Kingdom Third Space Support Office Full time

    About the Role:Third Space Support Office is seeking a highly skilled and experienced professional to lead the acquisition process for new sites within London. As the Head of Property Acquisitions, you will play a critical role in the company's growth strategy, working closely with the Property Director and CEO to identify and present potential new sites.Key...


  • London, Greater London, United Kingdom Third Space Support Office Full time

    We are expanding and looking for a Head of Acquisitions to lead the search for potential future sites for our luxury health clubs in London.This exciting new role will play a key part in our growth strategy, leading the acquisition process for new sites within London. The ideal candidate will have a deep understanding of London, including property dynamics,...


  • London, Greater London, United Kingdom Ocean Bottle Full time

    About Ocean BottleWe're a pioneering brand on a mission to change the world for the better. Our goal is to prevent millions of plastic bottles from entering the ocean and improve livelihoods at the same time. We're driven by our impact pillars: Ocean Health, Social Good, Closing the Loop, and Climate Action.We're looking for a talented and self-motivated...