Medical Secretary
7 days ago
About the Role
We are seeking a highly skilled and organized Medical Secretary to join our dynamic team at Oxford Health NHS Trust. As a Medical Secretary, you will play a vital role in supporting our clinicians and providing exceptional administrative support to ensure the smooth delivery of our services.
Key Responsibilities
- Provide clerical support to named Consultant Psychiatrists and the Adult Mental Health Team (AMHT), including co-ordinating consultant/team diaries and ensuring all appointments are prepared for and electronically captured.
- Compile and send medical reports, clinical letters, and correspondence using system set pro-formas and from digital dictation.
- Manage and prioritize your own workload, ensuring high-quality documentation is produced to support the work of the consultant and the AMHT.
- Receive and open referrals within agreed timeframes, updating the internal audit spreadsheet FACT board and assisting in the maintenance of the teams FACT boards during daily team meetings.
- Answer the AMHTs main telephone line, processing enquiries, signposting where appropriate, and taking messages in a professional manner.
- Liaise with patients to book and confirm attendance at both face-to-face and digital appointments.
- Check patient demographics and update information held to ensure high standards of data quality are maintained.
- Provide reciprocal cover in the absence of other clinical support officers and assist with the supervision, coaching, and training of Junior Administrators in the team.
- Maintain rotas and lists for required Mental Health Act actions for the AMHT as required.
- Suggest and make recommendations for improvement to existing administration procedures.
- Provide a polite and efficient reception service for the AMHT when required.
- Record incidents, accidents, and near misses on the Ulysses system.
What We Need From You
- Experience working in an administrative role, preferably in a healthcare environment.
- Self-motivation and ability to work autonomously, showing initiative and working within an administrative team.
- Compassionate, caring, and excellent communication skills.
- A flexible and positive attitude with a willingness to accommodate our service.
About Us
Oxford Health NHS Trust is a great place to work, providing physical, mental health, and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath, and North East Somerset. Our services are delivered at community bases, hospitals, clinics, and people's homes, with a vision to deliver 'Outstanding care by an outstanding team.' We offer a wide range of benefits, including excellent opportunities for career progression, individual and Trust-wide learning and development, and a supportive work environment.
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