Clinical Coordinator
4 weeks ago
Role Overview
We are seeking a highly organized and detail-oriented individual to join our team as a Clinical Coordinator & NHS Pathway Coordinator at Nuffield Health Oxford. This role is critical to ensuring the efficient operation of patient referrals, bookings, and care pathways within the hospital.
Key Responsibilities:
- Develop and maintain strong relationships with Medical Secretaries and Consultants to manage and update the availability of consultants for online bookings.
- Coordinate and oversee the online booking process for self-pay and private patients, ensuring timely and accurate scheduling.
- Act as the primary point of contact for queries related to online bookings, providing clear and prompt communication to patients and staff.
- Proactively troubleshoot and resolve any booking issues, ensuring a smooth and seamless experience for patients and consultants.
- Regularly review and update consultant availability and booking slots based on demand and feedback.
- Collaborate with the marketing and IT teams to ensure the online booking system is user-friendly, accurate, and up to date.
Key Skills and Qualifications:
- Strong organizational and multitasking skills with the ability to prioritize workload effectively.
- Excellent communication and interpersonal skills, with the ability to build relationships and work collaboratively with Medical Secretaries, Consultants, and other hospital staff.
- Experience in healthcare administration, bookings management, or a similar role.
- Proficiency in using online booking systems and hospital administration software.
- Attention to detail and a commitment to delivering a high-quality patient experience.
- Ability to work independently and proactively resolve issues as they arise.
About Nuffield Health
Nuffield Health is the UK's largest healthcare charity, providing high-quality medical services to patients across the country. Our modern hospital in Oxford is equipped with state-of-the-art facilities and a team of experienced healthcare professionals. We are committed to delivering exceptional patient care and improving health outcomes through innovative and evidence-based practices.
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