Medical Secretary

1 week ago

Oxford, Oxfordshire, United Kingdom Oxford Health NHS Trust Full time

About the Role

We are seeking a highly skilled and organized Medical Secretary to join our dynamic team at Oxford Health NHS Trust. As a Medical Secretary, you will play a vital role in supporting our clinicians and providing exceptional administrative support to ensure the smooth delivery of our services.

Key Responsibilities

  • Provide clerical support to named Consultant Psychiatrists and the Adult Mental Health Team (AMHT), including co-ordinating consultant/team diaries and typing reports/letters to GPs and other relevant individuals.
  • Manage and prioritize your workload to ensure that all appointments are appropriately prepared for and electronically captured.
  • Produce high-quality documentation using Microsoft software and adopting the Trust's corporate standards and style.
  • Receive and open referrals within agreed timeframes and update the internal audit spreadsheet FACT board.
  • Assist in the maintenance of the teams FACT boards during daily team meetings.
  • Answer the AMHT's main telephone line and process enquiries, signposting where appropriate, and taking messages in a professional manner.
  • Liaise with patients to book and confirm attendance at both face-to-face and digital appointments.
  • Check patient demographics and update information held to ensure high standards of data quality are maintained.
  • Provide reciprocal cover in the absence of other clinical support officers.
  • Assist with the supervision, coaching, and training of Junior Administrators in the team.
  • Maintain rotas and lists for required Mental Health Act actions for the AMHT as required.
  • Suggest and make recommendations for improvement to existing administration procedures.
  • Provide a polite and efficient reception service for the AMHT when required.
  • Record incidents, accidents, and near misses on the Ulysses system.

About Us

Oxford Health NHS Trust is a great place to work, and we are committed to providing outstanding care delivered by an outstanding team. Our values are 'Caring, Safe, and Excellent', and we strive to make a positive difference in the lives of our patients and staff.

What We Offer

  • Excellent opportunities for career progression.
  • Individual and Trust-wide learning and development.
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service.
  • NHS Discount.
  • Pension scheme.
  • Lease car scheme.
  • Employee Assistance Programme.
  • Mental Health First Aiders.
  • Staff accommodation (waiting lists may apply).
  • Staff networking and support groups.

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