Administrative Support Specialist

1 day ago


Reading, Reading, United Kingdom CV-Library Full time

At CV-Library, we are seeking a highly organised and detail-focused Administrative Support Specialist to join our team. This exciting opportunity will see you working closely with our Programme Management team to ensure seamless operations.

About the Role:

We are offering a competitive salary of £25,000 - £30,000 per annum, depending on experience, to drive success in this key role.

Key Responsibilities:
  1. Sales Order Processing: You will be responsible for accurately processing sales orders using our Infor LN ERP system, ensuring all documentation is handled correctly.
  2. ERP Data Management: You will maintain up-to-date and accurate customer records within the system.
  3. Customer Communication: As the primary point of contact, you will respond promptly and professionally to customer queries via phone and email.
  4. Collaboration: You will work closely with Project Management, Finance, and Warehousing teams to guarantee smooth operations.
  5. Problem-Solving: You will assist in resolving customer issues related to new or replacement equipment.
  6. Safety and Quality Commitment: You will adhere to safety and quality standards, contributing to excellence in everything we do.
Requirements:
  1. Experience: 1-2 years in an administrative or call centre role, preferably with ERP systems knowledge (Microsoft Dynamics or similar).
  2. IT Savvy: You should be confident with Microsoft Office and familiar with basic accounting principles.
  3. Bonus: Experience with export shipping and fluency in Italian, French, or German is highly desirable.

As a valued member of our team, you will have opportunities for personal development and contribute to shaping the future of CV-Library.



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