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Night Receptionist

2 months ago

Newcastle upon Tyne, United Kingdom Melia Hotels International Full time
Join Our Team as a Night Receptionist

We are seeking a highly skilled and experienced Night Receptionist to join our team at Melia Hotels International. As a Night Receptionist, you will be responsible for ensuring that all guests receive a warm and memorable experience during their stay.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and requests in a timely and professional manner.
  • Manage the front desk operations, including checking in and out guests, handling room assignments, and resolving any issues that may arise.
  • Work closely with the hotel team to ensure that all guests have a comfortable and enjoyable stay.
  • Deal with complaints and issues in a professional and courteous manner, finding solutions to resolve the problem.

Requirements:

  • Previous experience as a receptionist or in a similar role.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and in a fast-paced environment.
  • Flexibility and adaptability to meet the needs of the hotel and its guests.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Discounts on hotel stays and other perks.

Why Work for Melia Hotels International?

We are a global company with a commitment to equality and diversity. We believe in creating a workplace that is inclusive and supportive of all employees. We offer a range of benefits and perks to our employees, including competitive salaries, career growth opportunities, and a dynamic work environment.

Apply Now:

If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].