Night Porter/receptionist
5 months ago
Night Porters are often the first point of contact for guests. Taking responsibility for that initial welcome, the all-important first impressions and taking the opportunity to really get to know the guests and anticipate their needs.
As Night Porter you will be responsible for the hotel security and guest facilities, as part of a night’s team between 11pm and 7am, when service is just as important. You will be calm and responsible and will be on the front line, ensuring standards are maintained at all times and providing the highest standards of guest service.
You must be self-motivated and be an inspirational leader, who believes in delivering the best possible standards in guest service, continually leading your team of by example. The role requires excellent interpersonal skills.
The Night Porter role will involve:
- Directing night business and maintaining, reviewing and preparing the co - ordination of daily business
- Updating booking confirmations and checking details and requirements
- Updating reservations, inputting cancellations and amendments and making sure all booking are accurate
- Ensuring that unparalleled service is provided to guests throughout the night
As Night Porter you will be passionately committed to delivering the best possible service to all guests.
Person Specification
- Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere
- Remain calm, patient and polite, if receiving customer feedback
- Be helpful and go out of your way to help our customers
- Be confident and self-motivated, demonstrate a passionate commitment to the business
- Welcome and embrace change, with a positive attitude
- Be able to work unsupervised
- Be honest and reliable, trustworthy and respectful
- Be immaculately dressed
- Maintain excellent time-keeping and attendance
- Be professional at all times
- Work together with the team to ensure that the business is the best it can be
- Be willing to take on jobs to balance the team workload
- Be able to communicate well with people of all levels
- Seek feedback and invest time in personal development
- Support, encourage and motivate others
- Look for opportunity to improve areas of the business
- Communicate clearly to colleagues and customers
- Gain commitment of others by using own knowledge
- Resolve problems using current guidelines
- Be able to work independently and know when to escalate issues
**Job Types**: Part-time, Full-time, Contract
**Salary**: £10.61 per hour
**Job Types**: Full-time, Part-time
**Salary**: Up to £10.61 per hour
Schedule:
- 8 hour shift
Work Location: In person
-
Night Porter
5 months ago
Newcastle upon Tyne, United Kingdom Vermont Hotel Full timeNight Porter Job Description Night Porters are often the first point of contact for guests. Taking responsibility for that initial welcome, the all-important first impressions and taking the opportunity to really get to know the guests and anticipate their needs. As Night Porter you will be responsible for the hotel security and guest facilities, as part...
-
Night Porter
5 months ago
Newcastle upon Tyne, United Kingdom Gainford Hotels Full timeNight Porter Job Description Night Porters are often the first point of contact for guests. Taking responsibility for that initial welcome, the all-important first impressions and taking the opportunity to really get to know the guests and anticipate their needs. As Night Porter you will be responsible for the hotel security and guest facilities, as part...
-
Night Porter
6 months ago
Newcastle upon Tyne, United Kingdom Shotton Grange & The Parlour Full time**Shotton Grange and The Parlour at Blagdon **are 2 of the busiest wedding venues in the North East operating upwards of 250 wedding and events each year. We are looking for a Night Porter to ensure our guests and properties are looked after once the wedding day ends. We are looking for a Night Porter to look after our guests and properties once the wedding...
-
Night Porter
5 months ago
Newcastle upon Tyne, United Kingdom The Apartment Group Ta Jesmond Leisure Ltd Full time**Night porter**: Our Le Petit Chateau is looking to recruit a self-motivated, enthusiastic and responsible individual who can work independently in the role of Night Porter. Domestic or commercial cleaning experience and bar experience are highly desirable but full training will be given. - Transport is included and transport time paid for on top of shift...
-
Night Porter
3 days ago
Ouseburn, Newcastle upon Tyne, United Kingdom CV-Library Full timeNight Porter Full time Newcastle Pertemps have a fantastic opportunity for a Night porter to join one of our local clients in Newcastle. This is a temporary position until January. The right candidate must have a background carrying out this position previously. Responsibilities Keeping the premises tidy. preparing for the following day's...
-
Night Porter
6 months ago
Newcastle upon Tyne, United Kingdom Jesmond Dene House Full timeWe are looking for a professional and hands-on Night Porter to join our team at Jesmond Dene House. As the Night Porter you will be responsible for the security of the hotel and guests overnight. This includes maintaining the cleanliness and standards of the hotel public areas during the night hours, setting up the hotel for the next day, and also acting as...
-
Night Porter
5 months ago
Newcastle upon Tyne, United Kingdom Jesmond Dene House Full timeWe are looking for a professional and hands-on Night Porter to join our team at Jesmond Dene House. As the Night Porter you will be responsible for the security of the hotel and guests overnight. This includes maintaining the cleanliness and standards of the hotel public areas during the night hours, setting up the hotel for the next day, and also acting as...
-
Night Porter
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Britannia Hotels Full timeJob Title: Night PorterWe are seeking a reliable and efficient Night Porter to join our team at The Britannia Newcastle Airport Hotel.Key Responsibilities:Check guests in and out.Run the night audit.Answering the telephone and addressing any enquiries.Look after any guest requests.Follow hotel fire regulations and procedures.Follow all Nights procedures and...
-
Night Porter
6 months ago
Newcastle upon Tyne, United Kingdom KE Hotels Full timeAs Nights Porter, you will be the first point of contact for our guests, key to delivering a friendly and efficient service. You will work as part of a team to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience, whilst supporting management to ensure a smooth service throughout the hotel. We need you to. -...
-
Hotel Night Porter
5 months ago
Newcastle upon Tyne, United Kingdom Gainford Hotels Full timeTitle: Night Porter Reports to: Assistant Night Manager/Night Manager Our Night’s team can sometimes be the first point of contact for guests and therefore take the responsibility for that initial welcome, those all-important first impressions. As Night Porter you are responsible for the hotel security and guest facilities as part of a night’s team...
-
Night Porter
5 months ago
Newcastle upon Tyne, United Kingdom Adkins & Cheurfi Recruitment Full timeAdkins and Cheurfi are currently recruiting for a well-established hotel. The hotel is currently looking to recruit two-night porters ongoing. This role is a great opportunity for someone who wants to get to know loads of different job roles and likes to be busy. We also offer live in for this job aswell! Your duties - Assist guests with reservations, bar,...
-
Night Porter
5 months ago
Newcastle upon Tyne, United Kingdom The Best Connection Employment Group Full timeThe Best Connection Newcastle are seeking to recruit **Night Shift Porters** to work with their client in Brunswick. The client is a UK leading distributor and wholesaler of pharmaceutical, medical and healthcare products. **The role**: - Offloading delivery vehicles and counting stock - Checking quantities are correct and ensuring product is not damaged -...
-
Night Receptionist
5 months ago
Newcastle upon Tyne, United Kingdom Melia Hotels International Full time**“The world is yours with Meliá”** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
-
Dental Receptionist
5 months ago
Kingston upon Hull, United Kingdom Night Dental ltd Full timeNight Dental are searching for a Dental Receptionist to work within NHS Urgent Care dental services in Hull. We would like to attract a well-motivated team player, offering a patient cantered approach to dentistry, as well as experience with NHS provision. You should have good communication and interpersonal skills. Role includes: Assisting clinic in...
-
Night Porter
6 months ago
Newcastle, United Kingdom The Avoca Hotel Full timeShifts will be on a rota basis and applicants should be fully flexible to work varied shifts to include weekdays and weekends As a Porter, you will play a key role in providing exceptional guest services and ensuring a clean and welcoming environment for our guests. If you have a passion for hospitality and enjoy working in a fast-paced hotel setting, we...
-
Night Receptionist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Melia Hotels International Full timeAbout the RoleWe are seeking a skilled Night Receptionist to join our team at Meliá Hotels International. As a Night Receptionist, you will be responsible for providing exceptional customer service to our guests during the night hours of duty.Key ResponsibilitiesEnsure that all guests receive a warm and personalized assistance during the night hours of...
-
Night Receptionist
3 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Melia Hotels International Full timeAbout the RoleWe are seeking a skilled Night Receptionist to join our team at Meliá Hotels International. As a Night Receptionist, you will be responsible for providing exceptional customer service to our guests during the night hours of duty.Key ResponsibilitiesEnsure that all guests receive a warm and personalized assistance during the night hours of...
-
Night Porter
5 months ago
Newcastle, United Kingdom The Avoca Hotel Full timeAs a Porter, you will play a crucial role in ensuring a positive experience for our guests. Your responsibilities will include maintaining cleanliness and orderliness throughout the facility, assisting guests with their needs, and providing exceptional customer service. If you have a passion for hospitality and enjoy working in a fast-paced environment, we...
-
Kitchen Porter
5 months ago
Newcastle upon Tyne, United Kingdom Miso Newcastle Full timeJob: Kitchen porter (KP) Restaurant: Miso Address: Miso, Unit 1 Ford St, Ouseburn, Newcastle upon Tyne, NE6 1NW We are excited to announce that there is an opening for a Kitchen porter position here at Miso. Miso's open kitchen is a fast paced environment which now requires the help from an experienced passionate KP to help keep and maintain the...
-
Night Receptionist
4 weeks ago
Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Melia Hotels International Full timeAbout the RoleWe are seeking a Night Receptionist to join our team at Meliá Hotels International. As a Night Receptionist, you will be responsible for ensuring that all guests receive a warm and memorable experience during their stay.Key Responsibilities:Ensure that all guests receive a warm and personalized assistance during the night hours of duty.Set the...