Customer Service Representative

5 days ago

Crewe, Cheshire East, United Kingdom The Rank Group Full time

About the Role

We are seeking a talented and enthusiastic individual to join our team as a Team Member at Mecca Bingo in Crewe. As a Team Member, you will be the face of our venue, providing exceptional customer service and ensuring that our customers have an unforgettable experience.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with the team to achieve sales targets and provide a welcoming and inclusive environment for customers.
  • Assist with the preparation and maintenance of the venue, including cleaning and restocking of areas.
  • Participate in training and development opportunities to enhance your skills and knowledge.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A fun and supportive work environment.
  • The opportunity to work with a leading operator of bingo clubs in the UK.

Requirements

  • Excellent communication and interpersonal skills.
  • A positive and enthusiastic attitude.
  • Ability to work flexibly, including evenings and weekends.
  • Previous experience in a customer-facing role is desirable but not essential.

Why Join Us?

At Mecca Bingo, we are committed to providing a high-quality experience for our customers. We are looking for individuals who share our values of Service, Teamwork, Ambition, Responsibility, and Solutions. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

How to Apply

If you are interested in this exciting opportunity, please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.

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