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Customer Service Representative

2 months ago

Crewe, Cheshire East, United Kingdom Assurant Full time
{"h1": "Customer Service Advisor", "p": "At Assurant, we are passionate about delivering exceptional customer experiences. As a Customer Service Advisor, you will play a vital role in helping our customers protect what matters most.

Your key responsibilities will include:

* Providing world-class customer service to our 8 million+ customers
* Representing some of the biggest brands in telecoms and finance
* Helping customers resolve issues with their mobile phones and gadgets
* Collaborating with our team to ensure seamless customer experiences

In return, you can expect:

* Comprehensive training to prepare you for the role
* Flexibility: with remote working available once full training is completed and performance targets are met
* 21 days of annual leave plus bank holidays, which will increase in line with the length of service
* A multitude of benefits including discounts on retail and tech, health cash plans, bonus schemes, internal recognition, rewards, and incentives
* Learning and Development opportunities including LinkedIn learning, internal one-to-one development, and growth platforms
* Internal Wellbeing Programmes
* Employee referral scheme, which rewards you when referring your friends and family to be part of our Assurant family
* Free Onsite Parking

We are committed to creating a diverse and inclusive workplace where everyone feels valued and empowered to succeed. If you are a passionate and customer-focused individual who is looking for a new challenge, we would love to hear from you.

To view a full list of the responsibilities and requirements, please view the job description on the Assurant European Careers site.

We look forward to reviewing your application.
"}