Customer Service Representative

7 days ago


Crewe, Cheshire East, United Kingdom Assurant Full time

Customer Service Representative Opportunity

Assurant is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers.

We are looking for a Customer Service Representative to support our 8 million+ customers and represent some of the biggest brands in telecoms and finance.

The Role:

  • Provide exceptional customer service and support to our customers
  • Help customers protect what matters most, getting them back on their feet when their mobile phone or gadget gets lost, stolen, or damaged
  • Work collaboratively with our team to resolve customer issues and improve service quality

What We Offer:

  • Comprehensive training to prepare you for the role
  • Flexibility: with remote working available once full training is completed and performance targets are met
  • Balance is important - so we offer 21 days of annual leave plus bank holidays, which will increase in line with the length of service
  • A multitude of benefits including discounts on retail and tech, health cash plans, bonus schemes, internal recognition, rewards, and incentives plus lots more

About Assurant:

At Assurant, we are passionate about DE&I (Diversity, Equity & Inclusion). Diversity allows us to inspire creativity in the global marketplace, and we are huge believers in the strategic value of inclusion and how it can improve us as a business.



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