Customer Service Representative

4 weeks ago


Crewe, Cheshire East, United Kingdom Assurant Full time

Customer Service Representative

We are seeking a skilled Customer Service Representative to join our team at Assurant. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our customers receive the best possible experience.

The Opportunity:

As a Customer Service Representative, you will have the opportunity to work with a variety of clients, including some of the biggest brands in telecoms and finance. You will be responsible for providing support to our customers, helping them to protect what matters most, and getting them back on their feet when their mobile phone or gadget gets lost, stolen, or damaged.

Why work with us:

  • We offer comprehensive training to prepare you for the role
  • We provide flexibility, with remote working available once full training is completed and performance targets are met
  • We offer a competitive salary and benefits package, including 21 days of annual leave plus bank holidays
  • We have a range of benefits, including discounts on retail and tech, health cash plans, bonus schemes, internal recognition, rewards, and incentives
  • We offer learning and development opportunities, including LinkedIn learning, internal one-to-one development, and growth platforms
  • We have an employee referral scheme, which rewards you when referring your friends and family to join our team

About Assurant:

Assurant is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk, and provide a great experience for their customers. We support, connect, and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes.



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