Customer Service Representative

7 days ago


Crewe, Cheshire East, United Kingdom AO Full time

About the Role

AO is seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you will play a vital part in delivering exceptional customer experiences and assisting with sales-related queries.

Our ideal candidate will have a proven track record of providing excellent customer service and the knowledge to upload products to our selling sites, such as eBay.

As a Customer Service Representative, you will work in a small team environment, dealing with inbound customer service queries. You will be responsible for providing excellent customer service, listing items directly onto our website, and replying to customer queries via phone, email, and messages through eBay.

Key Responsibilities

  • Providing excellent customer service
  • Listing items directly onto our website
  • Replying to customer queries via phone, email, and messages through eBay
  • Taking inbound sales calls (no cold calling involved)
  • Processing exchanges and refunds
  • Inputting orders
  • Updating stock on the system
  • General administration tasks

What We Offer

  • At least 5% contribution pension scheme
  • Healthcare Cashback Scheme
  • Exclusive Staff Discount
  • Enhanced Maternity, Paternity, and Adoption Packages
  • Expression of wish service
  • Make a difference days (x2 fully paid charity days a year)
  • Share-save Scheme

To see all our benefits and perks, visit our AO Benefits page.



  • Crewe, Cheshire East, United Kingdom Assurant Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Assurant. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our customers receive the best possible...


  • Crewe, Cheshire East, United Kingdom I4 Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Qmerit. As a key member of our retail and fleet business operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our electric vehicle...


  • Crewe, Cheshire East, United Kingdom I4 Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Qmerit. As a key member of our retail and fleet business operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our electric vehicle...


  • Crewe, Cheshire East, United Kingdom I4 Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Qmerit. As a key member of our retail and fleet business operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our electric vehicle charging...


  • Crewe, Cheshire East, United Kingdom I4 Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Qmerit. As a key member of our retail and fleet business operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our electric vehicle charging...


  • Crewe, Cheshire East, United Kingdom Assurant Full time

    Customer Service Representative OpportunityAssurant is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers.We are looking for a Customer Service Representative to support our 8 million+ customers and represent some of...


  • Crewe, Cheshire East, United Kingdom Anderson Wright Consulting Ltd Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve...


  • Crewe, Cheshire East, United Kingdom I4 Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Qmerit. As a key member of our retail and fleet business operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our electric vehicle charging...


  • Crewe, Cheshire East, United Kingdom I4 Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Qmerit. As a key member of our retail and fleet business operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our electric vehicle charging...


  • Crewe, Cheshire East, United Kingdom Qmerit. Full time

    Customer Service RepresentativeQmerit is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Respond...


  • Crewe, Cheshire East, United Kingdom Qmerit. Full time

    Customer Service RepresentativeQmerit is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Respond...


  • Crewe, Cheshire East, United Kingdom Assurant Full time

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences?We are seeking a skilled Customer Service Representative to join our team at Assurant. As a key member of our Contact Centre team, you will play a vital role in supporting our 8 million+ customers and representing some of the biggest brands in telecoms and...


  • Crewe, Cheshire East, United Kingdom Anderson Wright Consulting Full time

    Job OverviewWe are seeking an experienced Customer Service Representative to join our team at Anderson Wright Consulting in Crewe. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve customer...


  • Crewe, Cheshire East, United Kingdom AO Full time

    About The RoleWe are seeking a highly skilled Customer Service Representative to join our team at AO. As a key member of our customer service team, you will play a vital part in delivering exceptional customer experiences and assisting with sales-related queries.Our ideal candidate will have a proven track record of providing exceptional customer service and...


  • Crewe, Cheshire East, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Crewe.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...


  • Crewe, Cheshire East, United Kingdom beBee Professionals Full time £25,000 - £35,000

    As a Customer Service Representative at beBee Professionals in Crewe, you will play a vital role in delivering outstanding customer experiences. Your exceptional communication skills and ability to work effectively in a team will contribute to our operational success.Key Responsibilities:Engage with customers, providing service and support.Participate in all...


  • Crewe, Cheshire East, United Kingdom Likewize Full time

    About Our CompanyLikewize is a leading provider of innovative solutions and exceptional services for a billion customers worldwide. As a global company, we value career development and reward performance.What We DoWe resolve over 250 million tech problems each year, across insurance, warranty, repairs, trade-ins, recycling, and premium tech support. Our...


  • Crewe, Cheshire East, United Kingdom Likewize Full time

    About Our CompanyLikewize is a leading provider of innovative solutions and exceptional services for a billion customers worldwide. As a global company, we value career development and reward performance.What We DoWe resolve over 250 million tech problems each year, across insurance, warranty, repairs, trade-ins, recycling, and premium tech support. Our...


  • Crewe, Cheshire East, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely and professional manner.Providing accurate and up-to-date information about our products and services.Working closely with other departments to ensure...


  • Crewe, Cheshire East, United Kingdom Acorn by Synergie Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact, you will play a vital role in ensuring customer satisfaction.Key Responsibilities:Handling customer enquiries via phone, email, and live chat, delivering exceptional service at all...