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Customer Service Representative

2 months ago

Crewe, Cheshire East, United Kingdom Assurant Full time

Unlock Your Potential as a Customer Service Advisor

Are you a passionate listener with a knack for helping others? Do you thrive in a fast-paced environment where no two days are the same?

We're seeking a talented Customer Service Advisor to join our Contact Centre team, where you'll play a vital role in supporting our 8 million+ customers and representing some of the biggest brands in telecoms and finance.

About the Opportunity:

As a Customer Service Advisor, you'll be the first point of contact for our customers, providing exceptional service and support to resolve their queries and concerns.

You'll work closely with our team to identify and resolve customer issues, providing solutions that meet their needs and exceed their expectations.

What You'll Get:

  • Comprehensive training to equip you with the skills and knowledge you need to succeed
  • Flexibility: with remote working available once full training is completed and performance targets are met
  • 21 days of annual leave plus bank holidays, increasing with length of service
  • Employee assistance program for support with health, family, and work-related matters
  • A range of benefits, including discounts, health cash plans, and bonus schemes
  • Learning and development opportunities to help you grow and succeed

About Assurant:

Assurant is a global leader in business services, helping leading brands grow revenue, manage risk, and provide a great experience for their customers. We're passionate about diversity, equity, and inclusion, and we're committed to creating a workplace where everyone can thrive.