Customer Service Representative

3 hours ago

Crewe, Cheshire East, United Kingdom Assurant Full time

Unlock Your Potential as a Customer Service Advisor

Are you a passionate listener with a knack for helping others? Do you thrive in a fast-paced environment where no two days are the same?

We're seeking a talented Customer Service Advisor to join our dynamic team at Assurant. As a key member of our Contact Centre team, you'll play a vital role in supporting our 8 million+ customers and representing some of the biggest brands in telecoms and finance.

About the Opportunity:

As a Customer Service Advisor, you'll be responsible for providing exceptional customer service, resolving issues, and ensuring customer satisfaction. You'll work closely with our customers to understand their needs and provide tailored solutions to meet their expectations.

What You'll Get:

  • Comprehensive training to equip you with the skills and knowledge needed to excel in the role
  • Flexibility: with remote working available once full training is completed and performance targets are met
  • 21 days of annual leave plus bank holidays, increasing with length of service
  • Employee assistance program for support with health, family, and work-related matters
  • A range of benefits, including discounts, health cash plans, bonus schemes, and internal recognition
  • Learning and development opportunities, including LinkedIn learning and internal one-to-one development
  • Internal wellbeing programs and employee referral scheme
  • Free onsite parking

About Assurant:

Assurant is a global leader in business services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk, and provide a great experience for their customers. We support, connect, and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles, and homes.

Why Join Us:

We're passionate about diversity, equity, and inclusion, and we believe that our differences are what make us stronger. We're committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.

Ready to Take the Next Step?

Apply now to become a part of our dynamic team and start your journey with Assurant.

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