Business Performance Lead

4 days ago


Reading, Reading, United Kingdom The Fedcap Group Full time

Job Title: Performance Manager

Salary: £38,000 per annum

Location: Office-based in Reading (RG1 7QF)

About Us

Fedcap Employment is a not-for-profit organisation committed to improving people's economic wellbeing. We deliver employability programmes and services, passionate about the belief that good work is part of a healthy life.

Job Description

This role is responsible for leading and driving a team to achieve all performance and quality targets. You will lead, motivate, develop, and performance manage the team to continuously improve and increase their capability.

You will undertake regular caseload reviews and daily coaching with the team, prioritising those who are underperforming.

Your Responsibilities

  • Lead and manage a team to achieve performance and quality targets
  • Manage day-to-day contact with key stakeholders at a local level
  • Develop and implement strategies to drive business growth

Skills and Qualifications

  • Proven track record of leadership and team management
  • Ability to drive growth through proactive sales activity
  • Knowledge of the employability sector and local labour market

Benefits

  • Minimum 33 days' holiday entitlement
  • Pension contribution up to 5%
  • Monthly benefits scheme worth up to £500


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