Area Performance Manager
2 days ago
As the Area Performance Manager, you will play a vital role in driving business growth and improving customer experience across our 500 stores. You will be responsible for developing and implementing operational strategies to drive efficiency and improve customer satisfaction.
The ideal candidate will have a strong understanding of retail operations and a proven track record of driving results in a fast-paced environment. You will be accountable for ensuring that all store operations are running smoothly and efficiently, with a focus on delivering exceptional customer service.
We offer a competitive salary of £65,000 - £85,000 per annum, depending on experience, as well as a range of benefits including a generous bonus scheme, private healthcare, and a pension plan.
Key responsibilities:
- Develop and implement operational strategies to drive efficiency and improve customer experience
- Lead and manage a team of operational managers to ensure smooth day-to-day operations
- Collaborate with cross-functional teams to identify areas for improvement and implement change
- Monitor and report on key performance indicators to inform business decisions
Requirements:
- Proven experience in operational management, preferably in a retail environment
- Strong analytical skills and ability to interpret data to inform decision-making
- Excellent communication and interpersonal skills
- Ability to lead and manage teams to deliver results
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