Complaints Management and Service Excellence Lead

Housing Repair Operations SpecialistOur client is seeking an experienced professional to join their Commercial Services team as a Responsive Repairs Senior Operations Manager. In this role, you will work closely with finance teams to forecast and reconcile budgets for the customer response work stream. You will also manage and resolve complex customer...

Job Description: Customer Service Excellence LeadWe are looking for a highly motivated individual to join our team as a Customer Service Excellence Lead. In this role, you will be responsible for leading our food and beverage team in delivering exceptional customer service to our members. You will work closely with our club room manager to ensure a safe and...

Your new career opportunityAs a large housing company managing over 50,000 homes across the South, we are looking for an experienced professional to join our Commercial Services team as a Responsive Repairs Senior Operations Manager.You will work closely with the Finance Business Partner and Directors on forecasting and reconciling budgets for customer...

Company OverviewYou will be working for a large housing company that manages over 50,000 homes across the South. Our client is seeking an experienced professional to join their Commercial Services team as a Responsive Repairs Senior Operations Manager.This role involves analyzing reports relating to customer feedback and acting as an escalation point for the...

Strategic Brand Leadership OpportunitySeriously Connected is seeking a highly motivated and experienced Brand Excellence Lead to join their team. As a leader in the field of packaging solutions, we strive to deliver innovative products and services that meet the evolving needs of our customers.In this role, you will lead the development of a comprehensive...

Job Title:Lead Bartender and SupervisorJob Summary:We are looking for a skilled Lead Bartender and Supervisor to manage our bar team and ensure excellent customer service. The successful candidate will have strong leadership abilities, knowledge of inventory management, and excellent communication skills.About Us:The Attic Comedy Club and Live Music Venue is...

About the Company:Service Care Solutions Ltd is a leading provider of temporary and permanent staff to the health and social care sector.The Role:We are currently seeking an experienced Registered Manager to lead our registered service in Southampton. This is a fantastic opportunity to join a dynamic team and take on a challenging role that will test your...

This is an exciting opportunity to join a luxury brand as a Customer Service Representative. In this role, you will be responsible for managing customer interactions across multiple channels, providing high-quality information, advice, and guidance, and resolving complaints in a timely and professional manner. The ideal candidate will have excellent...

Senior Operations Manager soughtA prominent housing company requires an experienced Senior Operations Manager to lead their Responsive Repairs team. In this role, you will be responsible for managing the reconciliation of budgets for customer response work streams, analyzing customer feedback reports, and escalating complex complaints to ensure high levels...

About Us:Service Care Solutions Ltd is a leading provider of temporary and permanent staff to the health and social care sector.Role Overview:We are seeking an experienced Registered Manager to lead our registered service in Southampton. As a Registered Manager, you will be responsible for overseeing daily operations, ensuring compliance with CQC standards,...

We are seeking a highly skilled Customer Service Representative to join our team at Sofitel Al Hamra Beach Resort. As a key member of our reservations team, you will be responsible for handling incoming and outgoing room reservation requests in accordance with hotel standards and procedures.The ideal candidate will possess excellent communication and sales...

About the Role:We are seeking a skilled and experienced Repairs Operations Manager to join our team in the South. As a key member of our Commercial Services team, you will play a critical role in forecasting and reconciling budgets related to customer response work streams.Your key responsibilities will include analyzing reports on customer feedback,...

Job Description:We are seeking a skilled Service Provider Management Lead to join our team at Internetwork Expert. This exciting opportunity will allow you to utilize your expertise in managing service providers and supporting projects within the pharmaceutical industry.The successful candidate will lead the management of service providers, build...

Career Opportunity:Tall Grass Recruitment offers an exciting opportunity for a Customer Service Representative to join our team. As a key point of contact for customers, you will be responsible for providing exceptional customer service and resolving any issues that may arise.About the Role:Provide excellent customer service and supportResolve customer...

About the RoleWe are seeking a dedicated and professional Customer Care Advisor to join our team in Southampton, supporting customers across the Swatch Group umbrella.In this role, you will be at the heart of creating outstanding customer journeys, managing enquiries and complaints, and upholding the values of the Longines brand.You will provide high-quality...

About the RoleWe are seeking an experienced Sales Manager to lead our sales operation in Dorset, UK. The ideal candidate will have a proven track record in IT/technical services sales, experience managing multi-state operations, and a strong understanding of digital services and SEO.Key ResponsibilitiesDevelop and execute a sales strategy to drive revenue...

As a Service Excellence Director with Sodexo, you will play a vital role in driving sales and enhancing customer experience through exceptional leadership and problem-solving skills. In this role, you will be responsible for preparing and presenting meals to the required standard, conducting daily service audits, and maintaining strict budgetary control.You...

About the RoleWe are seeking a highly skilled Quality Engineer to join our team at Verto People. As a Senior Quality Officer, you will support the Quality Manager in ensuring compliance with ISO 9001:2015, driving operational excellence, and leading continuous improvement initiatives. Your expertise in developing and reviewing company policies and ISO Audits...

Job OverviewWe are seeking a highly skilled Registered Manager to lead our care services in Southampton. The successful candidate will oversee regulated activities, ensure service users' needs are met, and comply with relevant regulations.The ideal candidate will have experience in managing a registered service, meeting inspection requirements, and leading...

About UsMile Asset Management Limited is a leading utilities company that champions innovation and service excellence. We are proud to deliver exceptional solutions across the multi-utility sector, and our team in Southampton is expanding.Our Mission:To provide outstanding services to our customers while fostering an inclusive and diverse working environment...