Customer-Focused Housing Specialist

2 days ago


Metropolitan Borough of Solihull, United Kingdom Service Care Solutions Ltd Full time

Housing Services Manager Position

Service Care Solutions Ltd is looking for an experienced Housing Services Manager to join our team in Solihull. This exciting opportunity offers the chance to lead customer-focused housing services and drive strategic development in the area.

Job Description:

  • Lead and manage teams in tenancy management, income collection, and money advice services.
  • Develop and implement new tenancy policies and neighbourhood management strategies.
  • Maximise income collection and support tenancy sustainment initiatives.
  • Foster multi-agency collaborations to enhance service delivery and outcomes.
  • Ensure compliance with policies, regulations, and best practices, including safeguarding.
  • Manage budgets and deliver value-for-money services.
  • Support the Head of Housing as required.

Requirements:

  • Degree or professional housing qualification (or equivalent experience).
  • Proven ability to lead, manage, and inspire diverse teams to achieve high performance.
  • Strong knowledge of social housing legislation, particularly income collection and tenancy management.

Estimated Salary Range: £29.84 per hour (PAYE) or £35.00 per hour (LTD company rate), inclusive of holiday.



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